On the death of my father legal and general refused payment of £4000 due for his burial fees leaving my mother upset and fearing how it will be paid legal and general showed no compassion what so ever . Saying dad lied to them about his illness which was copd but was only down as asthma . The truth is that is how it started but progressed to copd as the years went by PLEASE dont insure with legal and general look for a company that cares and is genuine to its customers death is a time for grieving not worrying that your so called insurance company are going to pay out .