I insured my pet with Buddies over 2 weeks ago and received no documents. They have now told me that they have no record of me or my policy. They were quick enough to take my money however. I have emailed numerous times and spoken to I dont know how many people who just pass me from person to person with no resolution. I have asked for a refund but as predicted that email is being ignored too. Meanwhile I have an uninsured pet. Avoid at all costs!
5 years ago
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