Impossible to close the bank. I live in Canada so I don't need the bank anymore. I closed my bank account but my online banking is still working and I recieve bank statements letters even when there is no transaction!! I called not one time but 5 times and they don't know what to do...they are all sweet and apologies but they ask me to wait and tell me that maybe its gonna take a month..a month later they telle that maybe it will be deleted this year...so tired!! I also tried they chat by logging in because I'm trying everything now...after explaining the situation the person reply that it's best of I give them a call ..