Name: Lloyds Bank
Rating: 2.49

“Dealing with uncertainty around a financial transaction was frustrating. Xwaxt helped me make better sense of the situation and remained patient whenever I needed further clarification.”

Lloyds Bank 5 star review on 12th September 2026

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Posted 4 days ago

“Deeply appreciative of Charlotte Scott for turning a chaotic and overwhelmingly tense situation into one marked by calm and insight. Their specialists unite exceptional expertise with authentic empathy—a rare combination. Every stage received meticulous, attentive handling, and all inquiries were met with thoughtful, understanding replies. This surpassed ordinary assistance, delivering genuine comfort throughout a difficult stretch. I arrived weighed down and left feeling assured and empowered”

Lloyds Bank 1 star review on 9th September 2026

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Posted 1 week ago

“I am sincerely grateful for the team’s dedication and professionalism throughout the entire process.”

Lloyds Bank 2 star review on 2nd September 2026

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Posted 2 weeks ago

“Absolutely disgraceful experience. I would give zero stars if I could. Around four years ago, I became a victim of a phishing scam involving a customer of Lloyds Bank. I discovered the fraud very quickly and immediately contacted Lloyds’ customer service, providing them with all the information and details I had. Instead of taking responsibility and properly investigating the situation, I was simply told to contact my own bank. I did exactly that. My bank provided Lloyds with a police report and all the relevant information regarding the fraud. Despite this, Lloyds coldly refused to properly investigate the matter. I was essentially told that they did not want to get involved and that the money would be made available to their customer — the person involved in the fraud. This was absolutely shocking and extremely distressing. I had acted quickly, reported the fraud, provided all the information available to me, involved my own bank and even provided a police report. Yet Lloyds appeared completely unwilling to take the situation seriously or protect a victim of fraud. What makes this even more disturbing is that I am a German citizen, and I was left feeling completely helpless while a UK bank apparently chose to protect its own customer rather than properly investigate credible allegations of fraud. In my experience, Lloyds demonstrated an appalling lack of customer care, responsibility and willingness to deal with fraud. The way this matter was handled was cold, dismissive and deeply disappointing. I would strongly advise anyone dealing with Lloyds to think twice. If this is how they handle a reported fraud case with evidence and a police report, it is extremely difficult to have any confidence in their commitment to protecting people from financial crime. Absolutely unacceptable. A truly terrible experience.”

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Posted 3 weeks ago

“Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been good. However yesterday I tried to get some simple details of a transaction made in 2023. I thought this would be a simple process. How wrong I was, after spending most of the day waiting for the online chat to respond they tell me that this service is not available. What a farce. I thought they had to keep records for six years? Do better Lloyds I know you can.”

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Posted 3 weeks ago

“Get ready to go back into the dark ages. Halifax bankers have no choice in the matter and have to transform as the weeks go on to lloyds bank. For someone that has lived overseas for many years one could call the Halifax on their app. I had a chat in a chat room with a lloyds Bank employee this evening by the name of Eisha. After being told that they expect overseas customers to call them I said I don't have long distance. Lloyds Bank literally expect customers outside of Great Britain to just go back and forth and text for hours on end instead of just putting this into a simple phone call which would take minutes. Anyone outside of Great Britain be prepared to go back in time to the dark ages once this transition happens. You now have to text in your chat and wait for a response then text in your chat and wait for a response. Need I say anymore!”

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Posted 1 month ago

“They have lied on multiple occasions. They have caused my husband enormous stress and anxiety. He has a heart condition their actions are completely unacceptable. What should have been easily resolved turned into a 3 week ordeal.”

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Posted 1 month ago

“What truly distinguishes this company is its dedication to professionalism, transparency, and dependable service. Every case is handled with care, attention to detail, and a commitment to achieving the best possible outcome. Their experienced team works efficiently to provide clear guidance throughout the process, ensuring clients feel informed, supported, and confident from start to finish.”

Lloyds Bank 1 star review on 4th July 2026

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Posted 2 months ago

“After weeks of frustration and unanswered questions, I decided it was time to take a different approach—and reaching out to the team proved to be the right decision. From the very beginning, their professionalism stood out. They were responsive, transparent, and genuinely committed to resolving my issue without unnecessary delays or complications. Throughout the entire process, communication was clear, and every step was handled efficiently and with great attention to detail. ✅ Fast Response Time ✅ Transparent Process ✅ Dedicated and Reliable Support I highly recommend their services to anyone looking for a team that is professional, trustworthy, and committed to delivering results.”

Lloyds Bank 1 star review on 15th June 2026

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Posted 3 months ago

“After weeks of frustration and unanswered questions, I decided it was time to take a different approach—and reaching out to the team proved to be the right decision. From the very beginning, their professionalism stood out. They were responsive, transparent, and genuinely committed to resolving my issue without unnecessary delays or complications. Throughout the entire process, communication was clear, and every step was handled efficiently and with great attention to detail. ✅ Fast Response Time ✅ Transparent Process ✅ Dedicated and Reliable Support I highly recommend their services to anyone looking for a team that is professional, trustworthy, and committed to delivering results.”

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Posted 3 months ago

“After weeks of frustration and unanswered questions, I decided it was time to take a different approach—and reaching out to the team proved to be the right decision. From the very beginning, their professionalism stood out. They were responsive, transparent, and genuinely committed to resolving my issue without unnecessary delays or complications. Throughout the entire process, communication was clear, and every step was handled efficiently and with great attention to detail. ✅ Fast Response Time ✅ Transparent Process ✅ Dedicated and Reliable Support I highly recommend their services to anyone looking for a team that is professional, trustworthy, and committed to delivering results.”

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Posted 3 months ago

“Switching bonus is an organised trap of this bank. They offer £500 switching bonus but at the end they never pay it and have many lame excuses.”

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Posted 3 months ago

“When Xwaxt was introduced into the workflow,the impact wasn’t immediate,but over time it became clear that things were starting to run more smoothly.What once felt loosely connected gradually began to form a more structured flow,as tasks started linking together in a clearer and more consistent way.Through xwaxt.com,information stayed easy to access,so people remained informed without needing constant clarification or repeated checking.When unexpected issues appeared,they were resolved quickly enough that the overall process continued without disruption.As people became more confident in their roles,coordination improved naturally,and teamwork started to feel more balanced and less effortful.In the end,the workflow settled into a steady and reliable rhythm where everything progressed in an organized and consistent manner.”

Lloyds Bank 4 star review on 10th May 2026

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Posted 4 months ago

“When Xwaxt was introduced into the workflow,the impact wasn’t immediate,but over time it became clear that things were starting to run more smoothly.What once felt loosely connected gradually began to form a more structured flow,as tasks started linking together in a clearer and more consistent way.Through xwaxt.com,information stayed easy to access,so people remained informed without needing constant clarification or repeated checking.When unexpected issues appeared,they were resolved quickly enough that the overall process continued without disruption.As people became more confident in their roles,coordination improved naturally,and teamwork started to feel more balanced and less effortful.In the end,the workflow settled into a steady and reliable rhythm where everything progressed in an organized and consistent manner.”

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Posted 4 months ago

“For weeks, I was dealing with a problem that seemed impossible to resolve. Each day brought more stress, and I started losing hope that anything would change. When I finally connected with them, everything shifted in a positive direction. They responded quickly, listened carefully, and made sure they fully understood the situation before suggesting any steps. That level of professionalism and patience made me feel supported in a way I hadn’t experienced before.”

Lloyds Bank 1 star review on 25th April 2026

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Posted 4 months ago

“For weeks, I was dealing with a problem that seemed impossible to resolve. Each day brought more stress, and I started losing hope that anything would change. When I finally connected with them, everything shifted in a positive direction. They responded quickly, listened carefully, and made sure they fully understood the situation before suggesting any steps. That level of professionalism and patience made me feel supported in a way I hadn’t experienced before.”

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Posted 4 months ago

“With their guidance, my transaction issue was handled smoothly and completed without any unnecessary delays.”

Lloyds Bank 1 star review on 7th April 2026

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Posted 5 months ago

“What began as a minor access issue quickly developed into a full account lockout, disabling withdrawals entirely. Traditional support channels failed to provide transparency or resolution. Seeking a definitive outcome, I reached out to U.R.F under Unique Services. Their team identified the administrative failure responsible for the freeze, restored full account functionality, and reinforced security measures. Their professional handling brought closure to a situation that had become increasingly uncertain.”