Lloyds Bank Reviews

2.6 Rating 1,060 Reviews
40 %
of reviewers recommend Lloyds Bank
2.6
Based on 1,060 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

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"All went well.\r\nSign up went smooth. No problem."
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(Car Insurance) - Posted 5 days ago
"I have not had to claim "
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(Car Insurance) - Posted 1 week ago
"So far so good. Remains to be seen what car insurance quote is next time."
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(Car Insurance) - Posted 2 months ago
"Always served me well"
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(Car Insurance) - Posted 3 months ago
"Lloyds are in general a good company but you do need to read the small print as (like most companies) will try to \u2018wriggle\u2019 out of paying a claim if you haven\u2019t ticked the correct boxes!"
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(Car Insurance) - Posted 4 months ago
"We took out the Lloyds Platinum Account for annual travel insurance which costs \u00a321 per month. This includes USA because it's worldwide. We don't go to the USA so found a cheaper one with another bank. Because I had a stent fitted in my heart they wanted an extra \u00a3266 as a one off payment."
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(Car Insurance) - Posted 8 months ago
"Fair price and if a Lloyds customer easy to apply"
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(Car Insurance) - Posted 9 months ago
"This is my 1st time as a Lloyd Car insurance customer and so far they have been great. Friendly customer service and great cover price's \ud83d\udc4c "
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(Car Insurance) - Posted 1 year ago
"I was annoyed that I had to pay \u00a325 every time I made an alteration to my policy e.g. change of occupation and change of car."
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(Car Insurance) - Posted 1 year ago
"No hanks"
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(Car Insurance) - Posted 1 year ago
"No problems insuring my car with Lloyds , the annual premium was excellent value , unfortunately I used a Cashback site , offering \u00a330 cashback never honoured the cashback , it was showing \u2018pending\u2019 in my account for 6 months . I raised a ticket at 3 months then 6 months after being investigated it was apparently \u201ctoo long \u201c to trace . So can\u2019t fault the premium I paid for Lloyds , although had I received the \u00a330 cashback it would have been brilliant BUT NOT LLOYDS FAULT . Would go direct to Lloyds for car insurance quote next time sue soon . "
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(Car Insurance) - Posted 1 year ago
"Lloyds Bank was chosen from a comparison site. The change from my previous insurer went smoothly. The premium was competitive for the cover provided."
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(Car Insurance) - Posted 1 year ago
".\r\n"
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(Car Insurance) - Posted 1 year ago
" Good insurance company. No complaints at all . \r\nUnfortunately they are expensive so may not use them again "
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(Car Insurance) - Posted 1 year ago
"Fine, but a bit unclear how to make a claim if needed"
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(Car Insurance) - Posted 1 year ago
"I have had to request a letter from them 3 times to be able to claim my excess back and I still haven\u2019t received the correct letter and this has been going on for 4 months"
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(Car Insurance) - Posted 1 year ago
"Easy process to go through"
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(Car Insurance) - Posted 1 year ago
"When I rang to cancel my policy over the phone as I had sold my car, firstly the person on the other end spoke so quickly that I had to ask 4 times for them to repeat themselves more slowly. Despite having 3 month left on the policy, I was informed that there was a cancellation fee of over \u00a360, but as I only had around \u00a334 worth of credit, they would only charge me that for the cancellation fee. And they acted like they were doing me a favour. Please check small print carefully when choosing insurance, because I was unaware of any cancellation fee. When I had done similar with Hastings Direct the previous year, there was no fee, despite only being insured for 2 days with them."
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(Car Insurance) - Posted 2 years ago
It is 4* thanks to Sue S. in Hitchin Branch. I had a bad experience in WGC branch. Where I believe The lady is the Bank Manager after having 3 passports, divorce paper and driving licence still refused to change my name! I did it much easier with Nationwide or DVLA. But apparently they are harder to please!
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Posted 2 years ago
"It's very expensive insurance company"
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(Car Insurance) - Posted 2 years ago
Lloyds Bank is rated 2.6 based on 1,060 reviews