Lloyds Bank Reviews

Name: Lloyds Bank
Rating: 2.62

2.6 Rating 1,065 Reviews

40 %

of reviewers recommend Lloyds Bank

Company Reviews

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2.6

Based on 1,065 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Lloyds Bank 5 star review on 17th March 2024

Rebecca Rebecca Miller

Lloyds Bank 1 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"So far had no need to speak direct with Lloyds, but getting the policy etc was very easy."”

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(Car Insurance) - Posted 2 years ago

“"I have no problems with the company or the policy, but is it really necessary to waste 10 minutes of my time when I\u2019m only changing a car .\r\nSurely if I have an existing policy and merely change the vehicle, I am already aware of all the t\u2019s and c\u2019s"”

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(Car Insurance) - Posted 2 years ago

“"Found it very straightforward using them for insurance they also sent me a paper copy of insurance as well . Luckily I haven\u2019t had to claim on my insurance so can\u2019t comment on how issues would be handled . "”

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(Car Insurance) - Posted 2 years ago

“Didn't get my letter to claim my excess back so lost out on it avieva was very slow in informing looks I had even had a crash it took months to sort out and as I say lost my excess refund .”

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(Car Insurance) - Posted 2 years ago

“Great customer service super easy to do whatever you need to do. Only thing is they bump their prices up greatly when it's time to renew.”

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Posted 2 years ago

“They were good until I changed my car and I then had to take a policy with a different provider”

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(Car Insurance) - Posted 2 years ago

“They are our bank of choice and therefore no problem”

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(Car Insurance) - Posted 2 years ago

“Lloyds Bank accepted their mistake in a professional manner and compensated me for my loss of income over the past year”

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Posted 2 years ago

“This the first time I have used Lloyds for car insurance : having being put in a very embarrassing position by my former insurance company. A well know company that even if they quoted the cheapest deal next time I would never trust them ever again!! So far Lloyds ‘seem’ ok.”

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(Car Insurance) - Posted 2 years ago

“Lloyds Insurance services are good to deal with. The policy is competitively priced.”

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(Car Insurance) - Posted 2 years ago

“I Am very happy with my lloyds bank car policy and wat it includes thank you ,”

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(Car Insurance) - Posted 2 years ago

“Competitively priced car insurance.”

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(Car Insurance) - Posted 2 years ago

“A bit of a mixup. With on line staff but sorted Thay sent me Email policy canceled Had me worried But it was old policy from 2019. ,! WHY???”

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Posted 2 years ago

“Second cheapest overall but.. first choice for my requirements ie.. monthly instalments, plus upfront payment so… ani brained for me.!”

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Posted 2 years ago

“Very good service”

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(Car Insurance) - Posted 2 years ago

“Good no issues”

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(Car Insurance) - Posted 2 years ago

“Please note this was the 2nd time I had chance to deal with Lloyd for my car insurance I found their service so good in every way the customer service is very helpful and always do their best to provide all the information I must say very happy will deal with them again”

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(Car Insurance) - Posted 3 years ago

“Very efficient all aspects of their businesses,it is carried out with the utmost professionalism . They do what is says on the policy.”

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(Car Insurance) - Posted 3 years ago

“Spoke to a lovely lady called Jordan this afternoon regarding bank transfer. She was not only affeciant but also someone who was happy to offer other assistance if I needed it. She came across as someone who genuinely cared. So very refreshing and rare in our time. Lloyds should be proud to have her as a valued staff member. 🏆”

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Posted 3 years ago

“During the coronovirus, Lloyd's has been supportive. I asked for the £500 free overdraft and received a confirmation of this within a couple of days. Lloyd's has now extended my three month limit until the end of July. This has come in my time of financial need. As I have now been furloughed for the second time. A big thank you to Lloyd's!”

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Posted 3 years ago

Lloyds Bank is rated 2.6 based on 1,065 reviews