Worst banking experience I’ve ever had. Went into the local Liphook branch to open a joint account. They managed to open an account under my name but couldn’t add the second person. Appointment was running over so they were very keen to fob me off and lost interest very quickly. Lady then registered a complaint on my behalf on why the ‘system’ wouldn’t let her add a second person. I’ve just phoned for an update three and a half weeks later and the complaint hasn’t even been allocated to someone for review. Utter shambles.
1 year ago
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