**NO LOYALTY** After 10 years with Lloyds/Lloyds TSB extremely horrified that they have no interest in keeping their customers. Complained about some unfair overdraft charges total of £10 and was told "nothing we can do". After saying I was going to move to First Direct, there was no attempt to say well we can look into it further. In hindsight it probably cost the same amount to service my complaint online and on twitter which is just abhorrent.
9 years ago
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