My recent experience with Lloyds, I was misled by the mortgage advisor after checking all income documents that I can access a mortgage. After all mortgage process was nearly finished (evaluation, solicitors etc) she declined the offer. Worst experience ever ! Poor customer service and complaint management! I can hartly say that your mortgage advisor is Incompetent! I will take my complaint further as this is unecceptable standard for a highstreet bank!
8 years ago
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