After chasing them for a week with 24 telephone calls my Emergency Policy people refused to pay for drain blockage and suggested I claim on my Building/Contents Policy. I drafted a letter explaining the emergency and sent the invoice to them after, I had to bring in my own Rodding Engineer. They refused to cover it and typically played on the wording of my Policy. I will not renew my policy's with them in 2018. 2/10
7 years ago
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