Good price (for this year - introductory offer). Will be interesting to see what the renewal price is like, especially as I had to make a claim. Claims experience was really good as far as it goes. The stuff that could be sorted over the phone was done immediately i.e. some cash that needed to be reimbursed was done so straight away. But the claims handlers and contractors involved in doing remedial work in our house did seem to drag the process out for quite a while. We ended up without having a usable shower in our en suite for about 3 months! What started as just a shattered shower door ended up with the whole room being retiled.