Horrible! If I could give zero stars, I would. Every time something goes wrong I spend HOURS on the phone with them! They give you bad information, and then the next time they say 'oh sorry I don't see that in my notes... too bad, it's at your cost now'. I just spent 190 minutes - NEARLY THREE HOURS - just so that I could request a new card and get some non sterling transaction fees reimbursed as they said they were going to do the last time I called and spent 2 hours on the phone with them. Lloyds bank brings me to tears! I'm leaving them immediately.
6 years ago
Lloyds Bank has a
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