I lost my debit card and so ordered a new one. I was informed that it would take up to 2 weeks for a new one to arrive which in itself is ridiculous given how fundamental it is to everyday needs. 2 weeks passed so i resorted to calling them up to find out why they hadn't bothered to send one, on hearing this they inform they will cancel it and send me another one. I asked if it would be quicker for them not to cancel it and for me to just wait for the original one they said no...2 days later the original card i ordered arrives...yet i can't use it because they cancelled it....still waiting for my new card to arrive ----WOULD NOT RECOMMEND