They allowed my account to be emptied in an unauthorised transaction which they tell me is not fraud. This has destroyed my business a d i and still chasing the money now which i reported as fraud whilst pending and thwy refused to help telling me the transaction isnt fraud. (i am the only person on the account and i did not authorise this, they say it os not fraud and they can do nothing) the unauthorised transation emptied my account and i am still fighting for the money back.... Avoid lloyds at all costs. Your money will be safer left in a shoe box in the front garden.