LV destroyed my bathroom and refused to fix it for 6 month. I am a 78 years old widow living on my own and have mobility issues. I need the use of the downstairs bathroom to avoid the stairs. LV came to fix my downstairs bathroom floor that had water damage. In the process of "fixing" this damage, they smashed the bathroom suite. This resulted in them leaving the bathroom completely ruined for 5 months with no floor, no bath and no sink, they left the toilet in the sitting room. After months of time chasing and arguing with LV they still refused to fix the broken bathroom but instead agreed to give us some money. This is currently with the legal Ombudsman to help us get proper compensation for our time, stress and grief. Avoid this company at all cost.