I renewed my car insurance on 15th January 2018 (start date: 30th Jan 2018). Renewal Payment was taken on 15th Jan 2018. LV sent me a renewal confirmation, but after numerous calls and emails, I am still waiting for the Certificate of Insurance and the Insurance Schedule. In fact in reply to my email, they just resent the renewal confirmation again. I was told there was a 'computer issue', but it is now almost 2 months since I renewed the policy.
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