“I have been with lv for decades , with multiply products and a loyal customer but becided to switch after the following Last year I forgot to renew my house insurance with lV and then contacted lv to see if I could renew but luckily it was late and then found out that the new quote was a lot less then then renewal price, as I was considered a new customer. This month I found I could get my car insurance from Churchill and save £160.00 . So much for loyalty. I will be looking to move my other products. you only seem to allow people to review after buying your products by a invitation link to reevoo; and do not seem to allow customers/clients leaving LV to give reviews as why they are leaving? Why not have reevoo also sending invitations to ask why your customers/clients have left and showing this on your site?