Pretty shocking experience with LV, have been a customer for over 8 years with no claims. Made a claim for my laptop, the next day got a letter saying they were increasing my annual payment by over £200 bringing my up to almost £600 just for contents insurance on a 2 bed flat?! Bare in mind I haven't even gone through the claims process yet, literally only just logged it! I called and questioned the huge rise given that I can get insurance from almost anywhere else for about £100 a year, they have no interest in acting competitively and was just told 'this is how it is' so needless to say once my claim has gone through I will be off to another insurer. Absolute robbery.
2 years ago
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LV= has a 3.37 average rating from 218 reviews

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