When i wanted to make a change to my policy after 2 weeks i was told it would cost £50 so i asked about cancelling it and was told it would be £75 .....i reported it to the insurance ombudsman and then they refunded me £20 as a "goodwill gesture" how do they charge £75 after 2 weeks? i will stay with them until my policy runs out and then i will find a better insurer. I would not recommend these to any of my friends.
8 years ago
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