3 months into a £90 policy I sold my bike. Called to cancel. Told me I was entitled to £47 back, but there was a £50 cancellation fee, so I owed them £3! which the agent offered to waiver. So after 3 months of a 12 month policy I get nothing back (in fact officially, I owed them £3). Shocking attitude and they were not bothered. Will be writing to ombudsman. As a bonus each complaint to the ombudsman costs them c.£500. From reading the reviews on here, a few more people need to be reporting Motorcycle Direct to the ombudsman for their extortion.
7 years ago
Motorcycle Direct has a
3.4
average rating
from
482
reviews
