A terrible company in customer service and satisfaction. Had I read all the reviews I would not have bought their breakdown cover. I had a car breakdown today, called them. I was told a local recovery would come within 60-90mins. Never showed up despite telling them I had to get to work.They kept tossing my calls to different agents seeming to avoid me. I had to arrange to get my car to the garage myself while they kept changing times. Never came for about 4hours.only after I told their agent I had moved my car that someone called to say he is coming to pick up the car.sounded fraudulent. I would advise anyone else to stay clear of this company. Unfortunately I had paid for the year else I would have cancelled the policy.