Phoned when car didn't start, was told not allowed to claim in 1st month? (2 days short) sorted flat battery, and all ok for 3 weeks then issue with cutting out, was told as I'd already claimed!!!!! With non starter issues and had no evidence/ garage receipt of it being fixed ( flat battery charger?) I could not claim again for same 'electical' issue. Then told I'd already had 2 of my 6 claims within a twelve month period!! So I've four left, and had no help whatsoever. And stranded in middle of nowhere,,, just one big scam, will be reporting them!!