Got phone insurance and eveytime I tried to get my phone fixed they would hang up the phone or say we will call you back and never do. I've been waiting for over a month to get my phone fixed. I phoned up twice today and said I wanted a refund as they kept hanging up on me and not fixing my phone (that's why I'm paying them every month) Said I wanted all my money refunded if they won't take on my claim and yet again just hung up on me. Essentially what they are doing is fraud . I would avoid this company .....it's cheap but not really when your money isn't actually buying you insurance atall.