Insured my car through the company and called to change it to another car as the car wasn't in a good condition. Was waiting for a simple quote to find out if I want to stay with them or get my car insured with a different company. 83 pounds extra charge for calling 084 numbers (they blocked weQ4u which is an app changes 08 to 03 maybe to make money off this who knows) and finally even after making complaint and spoke to the team leader they can't do a simple quote. Paid about another 50 pounds just to cancel my insurance and happy ever after. Very very poor customer service skills