Pets at Home Malvern. After waiting several minutes for service I had to seek some one to serve me. I asked for 4 male guppies. Young lady then walked off and several minutes later returned with a tablet (not a net in site) and preceded to ask me questions that I felt were very patronising. Size of tank? Post code. etc
As an experienced fish keeper of over 50 years I replied my aquarium is bigger than yours. I get really irritated at these marketing questions on purchase. When I refuse to give my details (name, address, post code) they refused to sell items.
For the second time this year I walked out feeling angry, patronised and that shopping there is a waste of my time.
When I ask for 4 Guppies id prefer "Certainly Sir" followed by "Which ones would you like" and "Thankyou for shopping with us". That is it. Surely that isn't too difficult!
Never again.
4 years ago
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