I asked to purchase 2 tropical fish and they asked me a questionare. i was told due to the numbers i already had in my tank they would not sell me any. I told them i was setting up a new tank but they said no. I told them that there tanks had 3 times more fish than mine so they were breaking there own rules and there were dead fish in them and they still said no and could not care less. The gay camp blond manager was so rude and said we are not selling you any fish. No sorry or anything! Just very cold and didnt care a bit. Im a grown nan and was spoken diwn to like a child! Last time I go there! terrible place! I went to a family run pet shop near me and they were so helpful and i got what i wanted.