If I could give a zero star review that's what your shop in St Albans would get. I came into the shop at 16.28pm to pick up a delivery and decided to get a few bits as there was a lady at the till before me. I then asked Keith for some advice and he was horribly rude telling me the shop closed 5 minutes ago. I told him there was a lady at the till and I could not drag her away and he continued to be so horrible. He threatened to bar be from the shop. On what grounds? He also threatened to get me a parking ticket.Is it because I pushed back and would not tolerate how nasty he was? Typical bully. The lady and the cashier witnessed it all. I was shaking. I will find somewhere else to get my supplies. Amazon has gained a new pet owner.