Terrible customer service following the non-delivery of my urgent online order. My cat was left with none of his specialist food for over 3 days. I emailed Pets at Home who responded telling me to use the chat bot, when I tried that, it didn't understand what I was saying and said no live operators were available. Next time I will use another more reliable supplier for my cat food order. I only used Pets at Home this time because they promised next day delivery. Absolute con!!!!
10 months ago
Pets At Home has a
2.1
average rating
from
436
reviews
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