Absolutely disgusting online food delivery service, 1st order for 2 bags 14kg dog food no issues and delivery was within 48 hrs. 2nd delivery however advised 48 hrs and it never turned up (Evri) chased with online chat advised they would do next day with (DPD) and gave me £10 good will for the inconvenience of having to go in store to buy a smaller bag to tide me over. Next day, nothing arrived so tried to track order to be advised Evri hadn't even collected. So not only wasn't DPD it wasn't even coming next day. Chased again to be advised they could reorder or refund, so I asked for a full refund and to cancel my subscription. Today I have received my refund LESS £10 good will gesture. Definitely won't be using them again.