Subscription and save yes the customer subscribes and Pets at Home saves the money into their bank why because we don’t get the order and there is nowhere on their website in the account to cancel if you phone you can be on the phone up to half an hour and give in then you phone 01614866688 one receptionist just put you through to service which you sit on the phone no one answers so phone 01614866688 again you get the nice receptionist who takes your details and mobile number to give to service department for them to call back and wait just keep waiting they don’t call what a terrible company