I bought house insurance, buildings and contents, with Policy Expert. When I read the details I found they can only be contacted during what is effectively office hours. Their claim line tells you to phone back during their opening hours. I cancelled my policy immediately. What on earth are you supposed to do if (for eg) you have a fire or flood in your home on a Saturday afternoon? Their is no-one available to assist till Monday morning!!! The only good thing about this company is that did as I asked and refunded me the annual amount I'd just paid.
8 years ago
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