Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,025 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,025 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fair priced house insurance and easy to use website. Can't say about the claims dep and hopefully won't have to use them.”

Helpful Report

Posted 9 hours ago

“I found policy expert easy to follow excellent Fair competitive all round help”

Helpful Report

Posted 10 hours ago

“Good service via phone call. Need to get iOS website sorted, won’t accept card payments.”

Helpful Report

Posted 14 hours ago

“I have got car & home insurance with Policy Expert and found them so helpful and look forward to receiving my documents in the post as I requested.”

Helpful Report

Posted 22 hours ago

“Very good deal and easy to get the policy applied on your property”

Helpful Report

Posted 1 day ago

“Delighted with how well the Internet app is set up. Straight forward and very easy to understand and use. I will certainly recommend to family and friends.”

Helpful Report

Posted 2 days ago

“Easy to navigate and insurance is reasonably priced.”

Helpful Report

Posted 2 days ago

“Easy to follow setup and good communication”

Helpful Report

Posted 3 days ago

“A very competitive price with all the add ons”

Helpful Report

Posted 3 days ago

“very clear and easy to complete”

Helpful Report

Posted 4 days ago

“Very slow to deal with online portal really hard to use”

Helpful Report

Posted 5 days ago

“Easy to use and understand website. Gave me all the cover I need at a very competitive price”

Helpful Report

Posted 5 days ago

“Very easy and straightforward to obtain a quotation. Acceptance and payment was completed very quickly and all information stored on the on-line account.”

Helpful Report

Posted 5 days ago

“very easy and straight forward to complete and insure the house, no problems what so ever.”

Helpful Report

Posted 1 week ago

“Competitive price and very easy to complete online application,thank you”

Helpful Report

Posted 1 week ago

“Used comparision websites to ensure I got a competetive price and Policy Expert saved me nearly £100 on my previous yearly premimum for a good level of coverage. Easy to organise on line and due to an error on my making I had to phone the company who recified the problem patiently and without a fuss. Depending on the renewal price next year will consider them again.”

Helpful Report

Posted 1 week ago

“My building and contents insurance was up for renewal, the company I had been with for 8 years, and never made a claim gave me a reewal quote 40% higher than the previous year. I shopped around and found a competative Quote from Policy Expert who I had used before. Excellent coverage at agreat price.”

Helpful Report

Posted 1 week ago

“Very simple quick and easy”

Helpful Report

Posted 1 week ago

“P{rovided what I needed at the best cost”

Helpful Report

Posted 1 week ago

“Great experience, really easy to understand, no issues.”

Helpful Report

Posted 1 week ago

Policy Expert is rated 4.7 based on 20,025 reviews