Policy Expert Reviews

Name: Policy Expert
Rating: 4.72

4.7 Rating 18,983 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 18,983 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

352-390, Silbury Boulevard, Milton Keynes
MK9 2AF

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Policy Expert 5 star review on 13th February 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There is no way Policy expert can claim to be Number 1 in home insurance.... On December 21st 2022. I had a water pipe in the Arctic freeze and burst, causing considerable damage.... I was just out of hospita after a second stroke and also have Rhumatoid Arthritis.......the date is now the 2nd of June 2023.. ..I went all through the cold winter with no electricity......for heating......noone cleared up the mess within the attic and hose ceilings and walls ....which were soaked.....I cleared it up all myself with great difficulty........The Insurance company Policy Expert were no help wha so ever ...it is now the 2nd of June and I still have no electrical lighting......I have pleaded for help from them but nothing.??.....I still have a lot more to report and will do....people out there please,please don't buy your home insurance policy from this company......I have cried...been ill .....and even looked at ending life especially during the cold period we had.....I live on my own and had to clean up etc myself .......you don't know what an Insurance company are like untill you need to claim.....this company is a terrible and should be ashamed of themselves.......please....Insure your property on another site.....cause if you insure with these people and need to claim you will regret it...please I don't want anybody to go through what I am going through....to claim help. Peter. TPEH00263706.”