Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,214 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,214 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, clear, quick and user friendly”

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Posted 6 hours ago

“We've just purchased a policy from Policy Expert, which was a really straightforward process and appears to be good value for money. (We can't comment on making a claim etc as we haven't had to do so yet)”

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Posted 1 day ago

“Great price, easy to navigate”

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Posted 1 day ago

“As an existing customer I find them easy to deal with and excellent value for money.”

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Posted 1 day ago

“Easy to use on line. Much cheaper for same cover”

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Posted 1 day ago

“Oh so easy to do”

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Posted 2 days ago

“No complaints, easy to sign up.”

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Posted 3 days ago

“Purchased home insurance. Very competetive price, excellent communications and user friendly web site.”

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Posted 3 days ago

“I tried to take out a new policy for my elderly parents 85+. At the point of payment the card was not accepted as they do not; a. Have a smart phone. b. Do not do any form of online banking. The transaction was refused 3 times. On calling the help desk they got me to reset pw and re try, again the payment refused for the same reason. I was then offered if I paid an additional £12.50 on top of the policy then the operator could complete the transaction. OAPs on benefits can't afford this. Disgusting practice. Ageism at its best. How many pensioners above 80 are in the same position and most probably are not insured because of this practice, not being able to use computers in any shape or form. This needs reviewing.”

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Posted 3 days ago

“I was looking to renew my home insurance and found policy expert to be competitive when including add ons. Hope that the renewal is equally as good next year!”

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Posted 3 days ago

“Me and my husband have brought our first house and needed to purchase buildings insurance. We decided to purchase building and contents insurance in one, we found policy expert offer a lot more coverage for a variation of potential issues and great value for money”

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Posted 3 days ago

“Good easy and price was good”

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Posted 4 days ago

“I have been with Tesco for 2 years after 5 years with Policy Expert. I changed back this year because policy Expert are competitive and also provide a better tailored service”

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Posted 4 days ago

“This insurance looked the best value for money.”

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Posted 4 days ago

“Very easy to navigate, Plain English, that's the order of the day, What do you say ?”

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Posted 5 days ago

“Very competative cover”

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Posted 5 days ago

“Good value and easy to sign up and pay”

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Posted 5 days ago

“Got the Home Insurance with the Polocy Expert it was easy, accessible and clear. Easy claim procedure explained during the process. I recommend the company”

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Posted 5 days ago

“Excellent value for money and a first class cover.”

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Posted 5 days ago

“Ellise was really helpful, explained all about the policy and when the cover would start and finish for my washing machine, as the monthly payments were much lower than my previous provider, I have taken out a cover for my washing machine and tumble drier a saving of £16,50 per month”

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Posted 6 days ago

Policy Expert is rated 4.7 based on 20,214 reviews