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Policy Expert Reviews

4.7 Rating 20,155 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,155 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Always used Policy Expert and have found there quotes to be very competitive.
Helpful Report
Posted 3 hours ago
Quick and easy to set up online. Hopefully I won't need to use the policy though :)
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Posted 5 hours ago
Excellent customer service, helped me considerably, Saved £200 against my Tesco renewal like for like. Thank you
Helpful Report
Posted 23 hours ago
I found finding house and contents insurance a pleasant experience with Policy Expert. The website was straightforward and easy to navigate. I have a hearing loss and often (when it is necessary to speak to Customer Service), it is extremely difficult to understand someone speaking with a heavy accent. The advisor at Policy Expert had clear diction, so it was a winner and the price was very competitive. .
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Posted 1 day ago
Easily sorted but excess charge if you telephoned ? Would be better to speak to a real person not just on line
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Posted 1 day ago
Was all very easy to set up
Helpful Report
Posted 2 days ago
Having received an inflated quote from my insurers, despite having other policies with them and long no claims, I sought to find a better deal. Policy Expert was a considerably better deal with more cover for less money and made it quick and easy to switch. I will definitely recommend them.
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Posted 2 days ago
Quick, simple and easy to renew my home insurance policy and I get all the trimmings included!
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Posted 2 days ago
Quick, easy and cost effective
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Posted 3 days ago
Logged into Money Supermarket .com and comparison quotes rolled in for house and contents insurance. Policy expert came top of the list both on price and meeting my submitted data. One click to their website and a simple, easy to understand table showed bronze , silver and gold benefits. My quote was for silver, but for a little extra premium, the benefits were considerable, so opted for gold. Swift payment links and hey presto, fully insured for another year. Even better, my premium was cheaper than 2 years ago! Highly recommended!
Helpful Report
Posted 3 days ago
Great service and quick and easy to get insurance. Goid price too
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Posted 4 days ago
Great value at 1/3 of price of current provider and similar cover. Easy to navigate to get correct cover.
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Posted 1 week ago
Straight forward online buying.
Helpful Report
Posted 1 week ago
Young lady very helpful and extremely patient.
Helpful Report
Posted 1 week ago
Easy site to manage, clear information and very good price for me
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Posted 1 week ago
Good price ,safe to use ,quickly to apply. Recommended.
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Posted 1 week ago
Very straight forward application with no issues.
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Posted 1 week ago
Great policy at a good value premium.
Helpful Report
Posted 1 week ago
Not the most exciting purchase of the year but the price certainly got my attention, very good price compared to my previous insurer,
Helpful Report
Posted 1 week ago
Good prices and easy to use website.
Helpful Report
Posted 1 week ago
Policy Expert is rated 4.7 based on 20,155 reviews