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Policy Expert Reviews

4.7 Rating 20,130 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,130 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Very easy to set up, I haven't had to try claiming so I cannot comment on that aspect
Helpful Report
Posted 20 minutes ago
Very quick and easy and easy to follow
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Posted 3 hours ago
No issues with taking out the good value policy
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Posted 3 days ago
Your quote was cheaper than anyone else & it was easy to arrange.
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Posted 5 days ago
Easy to use and amend the policy to tailor it to my needs - great price ticking lots of the boxes other policies want you to pay extra for in the process.
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Posted 6 days ago
Good Price, Seamless transaction.
Helpful Report
Posted 6 days ago
The insurance policy offers comprehensive coverage with clear terms and affordable premiums, making it a reliable choice for peace of mind. The customer service is prompt, professional, and always ready to assist with any queries or claims. Overall, it provides excellent value and dependable protection tailored to individual needs.
Helpful Report
Posted 6 days ago
Buying my Home insurance policy from them gave me so much confidence I had chosen the right company. Value, efficiency and professional. Thank you! I'll be back to check out my car insurance in October!
Helpful Report
Posted 1 week ago
Needing to renew my home insurance I went through Policy Expert online & found it easy to negotiate, fully comprehensive & all in all most satisfactory.
Helpful Report
Posted 1 week ago
The process was let down by a glitch on their system, but the staff worked hard to confirm that the policy had been set up and handled a power of attorney authority well
Helpful Report
Posted 1 week ago
Easy to set up policy easy web site to navigate
Helpful Report
Posted 1 week ago
Very clear and concise questions for the quote and the policy summary as well. The portal is simple yet effective and one can download your documents onto your device for reference. The policy options are diverse so you can select one that suits your needs with level of cover and and useful options to enhance the overall policy which is useful to have under one roof so to speak. I shouldn't forget the policy I chose was very competitive on the Price Comparion Site too.
Helpful Report
Posted 1 week ago
Easy to interact with online. Good prices. Documents sent quickly. I went to the Policy Expert site directly and the prices were better than the compare sites. Good easy use.
Helpful Report
Posted 1 week ago
Easy process to complete online, very good value. High recommend.
Helpful Report
Posted 1 week ago
Easy to process quick and simple to arrange
Helpful Report
Posted 1 week ago
Very competetive rates. Easy to select the cover you want. Clear to understand. Easy to buy. Didn;t need to go back and forth or speak to anyone
Helpful Report
Posted 1 week ago
Good price very easy to understand.
Helpful Report
Posted 2 weeks ago
Clear forms to arrive at the right insurance with the correct level of cover and competitive price.
Helpful Report
Posted 2 weeks ago
It was easy and straight forward to fill in the detais and the price was excellent.
Helpful Report
Posted 2 weeks ago
Good comprehensive cover at good price.
Helpful Report
Posted 2 weeks ago
Policy Expert is rated 4.7 based on 20,130 reviews