Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,359 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,359 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and provide all the cover you’ll need”

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Posted 9 hours ago

“Used compare the market and discovered policy expert, very impressed how easy it was to get a quote and at a very good price 👍👍👍”

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Posted 12 hours ago

“A very competitively priced policy with options to modify throughout to get exactly the cover you want. All done on-line, simple, quick and intuitive - what's not to like?”

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Posted 17 hours ago

“Simple and straightforward to set up a policy.”

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Posted 22 hours ago

“Found the policy very competitive price for the cover I got”

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Posted 1 day ago

“Easy access all information and a very smooth process throughout when buying a home/contents policy.”

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Posted 1 day ago

“Very helpful”

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Posted 1 day ago

“Good quick service”

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Posted 2 days ago

“Easy to use website and more than competitive pricing! Plenty of policy add-ons if you need them.”

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Posted 2 days ago

“All things covered and explained at round good service”

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Posted 3 days ago

“The purchase process for home insurance was straightforward and quick. Online account was accessible straight away and the policy documents. Competitive price.”

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Posted 4 days ago

“very easy to seitch from my previous insurer and considerably cheaper”

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Posted 4 days ago

“Competitive quotation. Confirmed by phone. Spoke to Nivea who was professiona andl dealt with any questions I had.”

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Posted 5 days ago

“Renewed my home insurance on line very easily. The agent was very courteous and helpful. Will recommend to friends and family.”

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Posted 5 days ago

“I called to ask some questions about taking out the policy and the customer services representative was really helpful and answered all my queries”

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Posted 5 days ago

“Simple to use. Straight forward. Great price.”

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Posted 5 days ago

“The scam company auto renewed my policy and took the payment. When I noticed and asked to cancel well before the policy starts, the company still insists to charge GBP15 cancellation fee. It hasn't even reached 14 days cooling off period yet. What a rip off.”

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Posted 5 days ago

Hello, Thanks for taking the time to leave your review. Just to clarify, there is normally a £15 cancellation fee if a policy is cancelled within 14 days. However, we can see that this fee wasn’t applied to your policy. If there’s anything else we can help with, please don’t hesitate to reach out at homereviews@policyexpert.co.uk. Thanks again, Nisha

Posted 1 day ago

“Really easy to get a competitive quote. Easy & quick to speak to an actual person and update quote to meet my requirements.”

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Posted 6 days ago

“Quick and easy”

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Posted 6 days ago

“A good, competitive price, with the quote locked to enable us to compare other options. And then an easy process to complete, and take out the policy online.”

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Posted 1 week ago

Policy Expert is rated 4.7 based on 20,359 reviews