Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,155 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always used Policy Expert and have found there quotes to be very competitive.”

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Posted 3 hours ago

“Quick and easy to set up online. Hopefully I won't need to use the policy though :)”

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Posted 5 hours ago

“Excellent customer service, helped me considerably, Saved £200 against my Tesco renewal like for like. Thank you”

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Posted 23 hours ago

“I found finding house and contents insurance a pleasant experience with Policy Expert. The website was straightforward and easy to navigate. I have a hearing loss and often (when it is necessary to speak to Customer Service), it is extremely difficult to understand someone speaking with a heavy accent. The advisor at Policy Expert had clear diction, so it was a winner and the price was very competitive. .”

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Posted 1 day ago

“Easily sorted but excess charge if you telephoned ? Would be better to speak to a real person not just on line”

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Posted 1 day ago

“Was all very easy to set up”

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Posted 2 days ago

“Having received an inflated quote from my insurers, despite having other policies with them and long no claims, I sought to find a better deal. Policy Expert was a considerably better deal with more cover for less money and made it quick and easy to switch. I will definitely recommend them.”

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Posted 2 days ago

“Quick, simple and easy to renew my home insurance policy and I get all the trimmings included!”

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Posted 2 days ago

“Quick, easy and cost effective”

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Posted 3 days ago

“Logged into Money Supermarket .com and comparison quotes rolled in for house and contents insurance. Policy expert came top of the list both on price and meeting my submitted data. One click to their website and a simple, easy to understand table showed bronze , silver and gold benefits. My quote was for silver, but for a little extra premium, the benefits were considerable, so opted for gold. Swift payment links and hey presto, fully insured for another year. Even better, my premium was cheaper than 2 years ago! Highly recommended!”

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Posted 3 days ago

“Great service and quick and easy to get insurance. Goid price too”

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Posted 4 days ago

“Great value at 1/3 of price of current provider and similar cover. Easy to navigate to get correct cover.”

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Posted 1 week ago

“Straight forward online buying.”

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Posted 1 week ago

“Young lady very helpful and extremely patient.”

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Posted 1 week ago

“Easy site to manage, clear information and very good price for me”

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Posted 1 week ago

“Good price ,safe to use ,quickly to apply. Recommended.”

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Posted 1 week ago

“Very straight forward application with no issues.”

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Posted 1 week ago

“Great policy at a good value premium.”

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Posted 1 week ago

“Not the most exciting purchase of the year but the price certainly got my attention, very good price compared to my previous insurer,”

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Posted 1 week ago

“Good prices and easy to use website.”

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Posted 1 week ago

Policy Expert is rated 4.7 based on 20,155 reviews