Policy Expert Reviews

4.7 Rating 19,657 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 19,657 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
Policy Expert 5 star review on 11th June 2022
Stephen J
Policy Expert 5 star review on 9th March 2022
Anonymous
15
Anonymous
Anonymous  // 01/01/2019
The completion of the application form was user friendly and in plain English. We are new customers so cannot provide feedback to the standard of the customer service to date but we will monitor this company having been with LV for years and provide further feedback at a later stage. I can say the pricing for the buildings and home insurance from Policy expert was very reasonable in comparison to other companies including the one we left which showed no loyalty to their long term customers with no claims. The renewal was up by £200 and online it was cheaper so be aware people of the inflated prices for auto renewal.!
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Posted 3 days ago
Always easy to access and use.
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Posted 6 days ago
I’ve had house insurance from them for a few years and always found them efficient. Unfortunately their renewal quote was too much for me so in the end I went with someone else. When I phoned to cancel the person was very pleasant and efficient and dealt with it promptly
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Posted 6 days ago
Great experience, easy to set up a new policy
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Posted 1 week ago
Very helpful really easy process. The lady I spoke to was lovely.
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Posted 1 week ago
Very easy to move to. Excellent value for money
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Posted 1 week ago
Easy to set up with a competitive raye
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Posted 1 week ago
This policy offered very competitive rates. Easy to read and understand information. Great peace of mind for the cover I needed at a great price.
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Posted 1 week ago
Very easy to set up and cheaper than my previous policy
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Posted 1 week ago
Very plesed as insurance quote was exactely what i wanted and is a very good price
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Posted 1 week ago
So easy, even for oldies like me!!!
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Posted 1 week ago
ive just joined policy expert but im very pleased with how efficient they have been and also the price of my home insurence is fabulous.
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Posted 1 week ago
All queries sorted very well. Such a good price too.
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Posted 2 weeks ago
Very good and easy
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Posted 2 weeks ago
very easy to go through and competitive quote questions easy to understand
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Posted 2 weeks ago
Easy process and were the cheapest on the market by some way. Thank you
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Posted 2 weeks ago
After completing on-line questions still had a few questions. Phoned number and lady answered all my queries very well. Went ahead and bought policy. Phoned back and asked for a paper copy in the post which she said was OK. Well Done.
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Posted 2 weeks ago
Competive price and easy to sort out the policy and payment
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Posted 2 weeks ago
Competitive price and easy and website was easy to follow
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Posted 2 weeks ago
Very good and easy
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Posted 2 weeks ago
Policy Expert is rated 4.7 based on 19,657 reviews