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4.7

Based on 18,073 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Policy Expert:

Our customers are at the heart of everything we do, and our team of experts have a real passion for making sure people get the right cover for them.

Policy Expert is driven by a desire to help our customers find not only the best value insurance, but the right insurance for their individual needs.

Our dedicated Experts are always on hand to help - either online or over the phone. Whether you want assistance in finding the right policy or even handling a claim, we make sure it’s all handled by experts.

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

352-390, Silbury Boulevard, Milton Keynes

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9

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with whats on offer, easy to use and helpful”

Posted 1 day ago

“Very easy and understandable to read. Very efficient and prompt online made it easy.”

Posted 1 day ago

“Very easy and understandable to read. Very efficient and prompt online made it easy.”

Posted 1 day ago

“Would never use them again or recommend them. They tell you what’s covered if you upgrade however they just use excuses not to pay out! Go somewhere else and read the small print”

Posted 2 days ago

Good Afternoon, We appreciate you taking the time to outline your concerns to us. Our specialist claims handlers, Trinity, ensure that our claims process is fixed so that all claims are handled fairly and in line with the policy terms and conditions. After speaking with Trinity, I understand that you wanted to make a claim for the loss of a ring within your home. Your policy documentation clearly outlines that there is no cover for loss inside your home, your policy only covers loss of contents away from the home. We understand that this was not the outcome you were expecting, however, we are only able to cover claims that fall within the policy limits. If you do wish to discuss things further or if there is anything else I can help you with, please contact me directly. I am available at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 2 days ago

“Easy process and different cover options made it easy to select the options that I needed for my cover.”

Posted 2 days ago

“Quick quote easy to use process”

Posted 2 days ago

“Everything we needed at a great price!”

Posted 2 days ago

“Great efficient service”

Posted 3 days ago

“Quick and good price”

Posted 3 days ago

“Great efficient service”

Posted 3 days ago

“I found website a little confusing but made sense when I spoke with sales staff on the telephone.”

Posted 4 days ago

“Great site easy to use no problems.”

Posted 4 days ago

“First Class service keep up the good work.”

Posted 4 days ago

“Policy Expert were friendly, helpful and efficient in helping me renew my home insurance policy. They were even able to reduce the cost of my renewal, making it even cheaper than last year!”

Posted 4 days ago

“Plenty of options to choose from, great level of cover and price is really reasonable for the different levels of cover.”

Posted 5 days ago

“Very easy way to sort you home insurance out on line 5 star”

Posted 5 days ago

“Great service and very easy to set up.”

Posted 5 days ago

“Very pleased with quality and pricing of the policy and how easy the website was to use and effortless a process it was.”

Posted 5 days ago

“Easy web site to navigate and great price as well. Thank you”

Posted 5 days ago

“Really pleased with renewal price dispute a claim!”

Posted 5 days ago

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Policy Expert is rated 4.72 based on 18,073 reviews