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Policy Expert Reviews

4.7 Rating 20,253 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,253 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Received a recommendation from a money saving expert, and saved a fortune on our buildings and contents insurance thanks to Policy Expert! Their quote was over 50% less than what we'd been paying, and came with better cover and more benefits. Really easy to apply, approve and buy. Top marks!
Helpful Report
Posted 10 hours ago
Easy to sign up and the best price by far.
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Posted 12 hours ago
I took a policy but 2 days later my vendor backed out 1 day before exchange when I called to cancel the agent was very empathetic as I was quite distraught I just wanted to say thank you
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Posted 1 day ago
Great service and very competitive rates
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Posted 1 day ago
Good website and easy to input and get a good quote
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Posted 1 day ago
Remote Access That Gave Me the Answers I Needed
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Posted 2 days ago
Policy Expert offered the cheapest home & contenst insurance policy compared to many others on the market. Options for increasing the level of cover were clear and still cheaper than alternatives available. Accepting the quotation was quick and simple with clear questions that were no trouble to answer.
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Posted 2 days ago
Compared a few home policies but this was the best. Not only did it cover many of the important points it was extremely competitive. I was delighted that the whole process was so quick and easy.
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Posted 2 days ago
Very simple application system, even a non computerr literate 70's year old found it easy to understand and complete
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Posted 2 days ago
So far so good
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Posted 3 days ago
Very easy website to navigate.
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Posted 3 days ago
I can only comment on the signing up process which was excellent. Completing the relevant information was straightforward and when I had to check a couple of things with their Customer Services, they were very helpful.
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Posted 3 days ago
Really simple to use and well explained
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Posted 6 days ago
Forms long but well put together fairly simple to use
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Posted 1 week ago
Easy and straight forward to apply for and thorough.
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Posted 1 week ago
Competitive quote and easy to arrange online.
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Posted 1 week ago
Easy to complete
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Posted 1 week ago
I saved £247 by switching my home and content insurance to Policy Expert :-)
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Posted 1 week ago
A really easy process to use
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Posted 1 week ago
Your staff are very helpful
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Posted 1 week ago
Policy Expert is rated 4.7 based on 20,253 reviews