Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,412 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,412 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Policy started with minimal fuss and at a good rate! Guy on the phone was very helpful which always makes a difference.”

Helpful Report

Posted 8 months ago

“By far the cheapest quote this year, which always leaves me a bit suspicious. Easy process to buy, with good terms. Hope it works out if I ever need to claim.”

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Posted 9 months ago

“I found the site easy to use and quickly completed the details required. It took me a bit longer to find the actual policy details eg. how much is covered for garden furniture and contents of outbuildings. but after some searching I did find them. I also had problems with paying but tried again the next day and everything went through.”

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Posted 9 months ago

“Every member of staff was polite and informative. It was easy to get on touch with the company. Telephone contact user friendly”

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Posted 9 months ago

“Quick easy and reasonably priced”

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Posted 9 months ago

“Simple and straightforward to set up a policy.”

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Posted 9 months ago

“Found the policy very competitive price for the cover I got”

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Posted 9 months ago

“Have used policy expert before but never had to claim,so proof of the pudding is in the eating,hopefully not so”

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Posted 9 months ago

“First time buying insurance by internet, and it all worked!”

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Posted 9 months ago

“My first Insurance with this comany, taking out the policy online was simple and very clear as well as a quick process. The price was extremely competitive as well. I haven't chosen 5 stars simply because I have no experince of issues or claims. I am sure I won't have, but I don't think you can give 5 stars without a full end to end experience”

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Posted 10 months ago

“Competitive price and easy to navigate terms and payment.”

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Posted 10 months ago

“On line website a little cumbersome . Could in my view be simpler.”

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Posted 10 months ago

“Easy to use decided to continue with them as good value for money and good cover for buildings and insurance”

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Posted 10 months ago

“Competitive prices, a clear website and rapid responses to email questions/request. Difficulty logging on and registering email and password details.”

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Posted 10 months ago

“Easy to read and follow. Most of the details were already done for me”

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Posted 10 months ago

“Good policy priced well...”

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Posted 10 months ago

“Have used policy expert for multiple insurance including travel and home and highly recommend them! A very helpful team who are proactive in resolving and queries that I have. A very supportive team who make insurance simple and stress free!”

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Posted 11 months ago

“Good website and easy to input and get a good quote”

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Posted 11 months ago

“Forms long but well put together fairly simple to use”

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Posted 11 months ago

“Easy to buy and good cover”

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Posted 11 months ago

Policy Expert is rated 4.7 based on 20,412 reviews