Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,256 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,256 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used policy expert for multiple insurance including travel and home and highly recommend them! A very helpful team who are proactive in resolving and queries that I have. A very supportive team who make insurance simple and stress free!”

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Posted 2 hours ago

“Good website and easy to input and get a good quote”

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Posted 2 days ago

“Forms long but well put together fairly simple to use”

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Posted 1 week ago

“Easy to buy and good cover”

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Posted 1 week ago

“competetive price easy to buy”

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Posted 1 week ago

“Can only review the setting up of the policy as only did it today. Easy process and good price compared to other insurers.”

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Posted 2 weeks ago

“Appreciated help given by friendly staff member on telephone Thank you”

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Posted 2 weeks ago

“Reasonable price for my home insurance and contents, however I found the website very frustrating it kept saying sorry there was a technical problem hence only 4 stars.”

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Posted 2 weeks ago

“We've just purchased a policy from Policy Expert, which was a really straightforward process and appears to be good value for money. (We can't comment on making a claim etc as we haven't had to do so yet)”

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Posted 2 weeks ago

“No complaints, easy to sign up.”

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Posted 3 weeks ago

“I was looking to renew my home insurance and found policy expert to be competitive when including add ons. Hope that the renewal is equally as good next year!”

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Posted 3 weeks ago

“Straightforward policy, no hassle and great cover”

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Posted 3 weeks ago

“Excellent customer service, helped me considerably, Saved £200 against my Tesco renewal like for like. Thank you”

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Posted 1 month ago

“Easily sorted but excess charge if you telephoned ? Would be better to speak to a real person not just on line”

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Posted 1 month ago

“Very easy to set up, I haven't had to try claiming so I cannot comment on that aspect”

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Posted 2 months ago

“The process was let down by a glitch on their system, but the staff worked hard to confirm that the policy had been set up and handled a power of attorney authority well”

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Posted 2 months ago

“Good price very easy to understand.”

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Posted 2 months ago

“Good comprehensive cover at good price.”

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Posted 2 months ago

“The best among all sites, I like it very much, thank you”

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Posted 2 months ago

“Easy to get a policy - not started yet”

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Posted 2 months ago

Policy Expert is rated 4.7 based on 20,256 reviews