Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,350 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,350 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used policy expert before but never had to claim,so proof of the pudding is in the eating,hopefully not so”

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Posted 6 days ago

“First time buying insurance by internet, and it all worked!”

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Posted 1 week ago

“My first Insurance with this comany, taking out the policy online was simple and very clear as well as a quick process. The price was extremely competitive as well. I haven't chosen 5 stars simply because I have no experince of issues or claims. I am sure I won't have, but I don't think you can give 5 stars without a full end to end experience”

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Posted 2 weeks ago

“Competitive price and easy to navigate terms and payment.”

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Posted 2 weeks ago

“On line website a little cumbersome . Could in my view be simpler.”

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Posted 4 weeks ago

“Easy to use decided to continue with them as good value for money and good cover for buildings and insurance”

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Posted 1 month ago

“Competitive prices, a clear website and rapid responses to email questions/request. Difficulty logging on and registering email and password details.”

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Posted 1 month ago

“Easy to read and follow. Most of the details were already done for me”

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Posted 1 month ago

“Good policy priced well...”

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Posted 1 month ago

“Have used policy expert for multiple insurance including travel and home and highly recommend them! A very helpful team who are proactive in resolving and queries that I have. A very supportive team who make insurance simple and stress free!”

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Posted 1 month ago

“Good website and easy to input and get a good quote”

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Posted 1 month ago

“Forms long but well put together fairly simple to use”

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Posted 2 months ago

“Easy to buy and good cover”

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Posted 2 months ago

“competetive price easy to buy”

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Posted 2 months ago

“Can only review the setting up of the policy as only did it today. Easy process and good price compared to other insurers.”

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Posted 2 months ago

“Appreciated help given by friendly staff member on telephone Thank you”

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Posted 2 months ago

“Reasonable price for my home insurance and contents, however I found the website very frustrating it kept saying sorry there was a technical problem hence only 4 stars.”

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Posted 2 months ago

“We've just purchased a policy from Policy Expert, which was a really straightforward process and appears to be good value for money. (We can't comment on making a claim etc as we haven't had to do so yet)”

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Posted 2 months ago

“No complaints, easy to sign up.”

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Posted 2 months ago

“I was looking to renew my home insurance and found policy expert to be competitive when including add ons. Hope that the renewal is equally as good next year!”

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Posted 2 months ago

Policy Expert is rated 4.7 based on 20,350 reviews