Policy Expert Reviews

4.7 Rating 19,521 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 19,521 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
Policy Expert 5 star review on 11th June 2022
Stephen J
Policy Expert 5 star review on 9th March 2022
Anonymous
15
Anonymous
Anonymous  // 01/01/2019
First time with them, time will tell how good they are...
Helpful Report
Posted 2 days ago
Covered everything I needed plus a couple of things I didn't need
Helpful Report
Posted 1 week ago
Policy details were easy to complete, great price....a huge £150cheaper ....than my current provider who I have been with for the last 2 x years....AND it included HOME Legal at NO extra cost....so all looks good on paper
Helpful Report
Posted 1 week ago
Setting up was good and a better price with more cover than existing insurance- remains to be seen how they deal with any claims.
Helpful Report
Posted 1 month ago
Simple and easy, helpful and friendly. I just moved to Policy Expert and so far they’ve been brilliant. It was really easy to get a quote and, crucially, understand exactly what I’m paying for. I’ve yet to make a claim, but if I ever have to, hopefully they’ll be just as great as they were when introducing me as a customer!
Helpful Report
Posted 1 month ago
Was straight forward getting a quote, selecting all the specifics I wanted and paying for policy, not much more you could want.
Helpful Report
Posted 1 month ago
Seem to have good priced cover for what you get in the package.
Helpful Report
Posted 1 month ago
It was a really easy process and a very good rate
Helpful Report
Posted 1 month ago
Easy to input and buy. Saves time and the log in account is easy to see your documents
Helpful Report
Posted 1 month ago
easy to access clearly written cover guidance and good price
Helpful Report
Posted 1 month ago
Very easy to set up
Helpful Report
Posted 1 month ago
Easy to find the ideal cover for my property and very competitive price .
Helpful Report
Posted 1 month ago
Competitive price with the desired insurance package. Easy to complete the purchasing
Helpful Report
Posted 1 month ago
Good price but be mindful of what features are included vs not included in the policy
Helpful Report
Posted 1 month ago
Just taken out a new home policy. Very pleased with the price and service. Used the online chat service with a query, helpful staff and email copy of the conversation sent for confirmation. 4 stars at present as not needed to make a claim so unable to comment on this.
Helpful Report
Posted 1 month ago
Good value for money
Helpful Report
Posted 1 month ago
The online instructions were easy to follow with the pricing right
Helpful Report
Posted 1 month ago
Very quick and easy to apply, fair price
Helpful Report
Posted 2 months ago
So far so good.
Helpful Report
Posted 2 months ago
The person on the phone when I rang to ask further Questains following payment on the web was very helpful with my queries.
Helpful Report
Posted 2 months ago
Policy Expert is rated 4.7 based on 19,521 reviews