Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,214 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,214 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a question ineeded to be answered but found it impossible to actualy impossible to talk to somebody.its the same at all insurance companies.”

Helpful Report

Posted 8 months ago

“Good for price”

Helpful Report

Posted 8 months ago

“Good price,good coverage,easy to choose,quick replys”

Helpful Report

Posted 8 months ago

“Easy to use website - amendments easy to make. Clarity of font and questions helps.”

Helpful Report

Posted 8 months ago

“I got the quote via the Compare the Market and elected to take it as it was the cheapest and, apparently, the best value available. My previous insurer had put up my annual premium by over 200% and had renewed automatically without advising me. I trust Policy Expert will not do the same. I then had some difficulty making the payment and I had to contact my bank who advised me to check out Policy Expert on Trustpilot. I followed their advice and noted that the rating was good so I went ahead with the purchase. I do not know why this course of action was required. Anyway, Policy Expert seem genuine and I hope that any future dealings will be fairly and professionally handled. Having said that, I have never, ever made a home insurance claim so, if this record continues, there will be no need to put Policy Expert to the test.”

Helpful Report

Posted 9 months ago

“Flexible options and a real person based in the UK to assist with any queries”

Helpful Report

Posted 9 months ago

“Very easy and simple on line application”

Helpful Report

Posted 9 months ago

“Very easy to access/amend/update information.”

Helpful Report

Posted 9 months ago

“Very helpful when taking out insurance.”

Helpful Report

Posted 9 months ago

“Good price on Home Insurance”

Helpful Report

Posted 9 months ago

“I got relief after been duped of about 555,000$ by money laundering fraudsters, kept me in traumatized but as God never fails. I got introduced to theresachin recovery group and they helped me recover all my lost funds with their experts, I’m glad to be happy again. You can reach them if you’ve got related issues like mine giving you sleepless nights & overthinking, definitely you will get redemption like me too. Talk to them through Email : t h. e r e. sa ch in. 1212. @ g m. a. i l . c. o. m WhatsApp/Call : + 1 2 3 4 3 0 0 1 5 4 4”

Helpful Report

Posted 9 months ago

“Helpful, polite and not monotonous”

Helpful Report

Posted 10 months ago

“Having only just become a customer of Policy Expert would like to say how easy it was to complete the forms and how reasonable the price was.”

Helpful Report

Posted 10 months ago

“Easy to take out insurance and cheapest on the market”

Helpful Report

Posted 10 months ago

“Simple to navigate and good pricing structure”

Helpful Report

Posted 10 months ago

“The completion of the application form was user friendly and in plain English. We are new customers so cannot provide feedback to the standard of the customer service to date but we will monitor this company having been with LV for years and provide further feedback at a later stage. I can say the pricing for the buildings and home insurance from Policy expert was very reasonable in comparison to other companies including the one we left which showed no loyalty to their long term customers with no claims. The renewal was up by £200 and online it was cheaper so be aware people of the inflated prices for auto renewal.!”

Helpful Report

Posted 10 months ago

“Easy to set up with a competitive raye”

Helpful Report

Posted 10 months ago

“Very good and easy”

Helpful Report

Posted 11 months ago

“very easy to go through and competitive quote questions easy to understand”

Helpful Report

Posted 11 months ago

“Very good and easy”

Helpful Report

Posted 11 months ago

Policy Expert is rated 4.7 based on 20,214 reviews