Policy Expert Reviews

4.7 Rating 19,560 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 19,560 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
Policy Expert 5 star review on 11th June 2022
Stephen J
Policy Expert 5 star review on 9th March 2022
Anonymous
15
Anonymous
Anonymous  // 01/01/2019
Easy to use. Value for money.
Helpful Report
Posted 1 year ago
This is a new policy.Excellent value for money,easy to contact customer services if necessary
Helpful Report
Posted 1 year ago
Can't really offer much opinion since I took the cover via money supermarket and the sign up process was quick and easy like all the other companies. I just wanted to get an entry into the £100 voucher draw
Helpful Report
Posted 1 year ago
Competitive price. However you can really only judge an insurance company if you need to make a claim!
Helpful Report
Posted 1 year ago
Competitive price. However you can really only judge an insurance company if you need to make a claim!
Helpful Report
Posted 1 year ago
It was easy to use, clear to understand and quick to set up my policy.
Helpful Report
Posted 1 year ago
Very easy to set up online and a reasonable price.
Helpful Report
Posted 1 year ago
Quick, easy and painless sorting this out. Very reasonable rate.
Helpful Report
Posted 1 year ago
Easy process becoming a new customer
Helpful Report
Posted 1 year ago
Application via Compare the Market was straightforward, but then it's all standard stuff on all sites. Tailoring some individual elements is not possible with any insurers, so you have to accept a compromise. Policy Expert's quote was competitive, particularly compared to the 32% increase that RIAS were trying to foist on me for renewal. But of course the proof of the pudding is what happens if one makes a claim, and there's practically no info on that.
Helpful Report
Posted 1 year ago
Very easy to see what is and isn’t compatible Ceres by your insurance and a very competitive price.
Helpful Report
Posted 1 year ago
The cover I have bought is more than adequate and the cost was the best I found on the web, even the emergency call out cover is included which is a £40 extra on other major companies
Helpful Report
Posted 1 year ago
It was relatively straight forward to get a quote. The online interface was simple enough to manage and the process was smooth. As with most insurance companies attempting to lower the excess unfortunately raises the premium quite dramatically. The set £250 accidental damage excess is a bit restrictive and possibly makes claiming for accidental damage for less expensive items probably not worth it. Since I was trying to save money this year I think I got the cover I can afford which hopefully covers me for all the key things I need.
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Posted 1 year ago
quick and simple
Helpful Report
Posted 1 year ago
quick and simple
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Posted 1 year ago
We spoke on the telephone and your employee was most helpful compared to other companies.
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Posted 1 year ago
Helpfu and quick
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Posted 1 year ago
Helpfu and quick
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Posted 1 year ago
It was all automatic, no personal contact so it was as good as whoever designed the software!
Helpful Report
Posted 1 year ago
Easy to deal with, have come up with the cheapest quotes for a few years in a row, and a good level of cover.
Helpful Report
Posted 1 year ago
Policy Expert is rated 4.7 based on 19,560 reviews