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Policy Expert Reviews

4.7 Rating 20,214 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,214 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Simple and easy, helpful and friendly. I just moved to Policy Expert and so far they’ve been brilliant. It was really easy to get a quote and, crucially, understand exactly what I’m paying for. I’ve yet to make a claim, but if I ever have to, hopefully they’ll be just as great as they were when introducing me as a customer!
Helpful Report
Posted 1 year ago
Was straight forward getting a quote, selecting all the specifics I wanted and paying for policy, not much more you could want.
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Posted 1 year ago
Seem to have good priced cover for what you get in the package.
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Posted 1 year ago
It was a really easy process and a very good rate
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Posted 1 year ago
Easy to input and buy. Saves time and the log in account is easy to see your documents
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Posted 1 year ago
easy to access clearly written cover guidance and good price
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Posted 1 year ago
Very easy to set up
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Posted 1 year ago
Easy to find the ideal cover for my property and very competitive price .
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Posted 1 year ago
Competitive price with the desired insurance package. Easy to complete the purchasing
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Posted 1 year ago
Good price but be mindful of what features are included vs not included in the policy
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Posted 1 year ago
Just taken out a new home policy. Very pleased with the price and service. Used the online chat service with a query, helpful staff and email copy of the conversation sent for confirmation. 4 stars at present as not needed to make a claim so unable to comment on this.
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Posted 1 year ago
Good value for money
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Posted 1 year ago
The online instructions were easy to follow with the pricing right
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Posted 1 year ago
Very quick and easy to apply, fair price
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Posted 1 year ago
So far so good.
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Posted 1 year ago
The person on the phone when I rang to ask further Questains following payment on the web was very helpful with my queries.
Helpful Report
Posted 1 year ago
Easy to input and buy. Saves time and the log in account is easy to see your documents
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Posted 1 year ago
Simple and straight to complete within 5mins.
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Posted 1 year ago
It was easy to choose between all the different types of building and contents insurance. It fitted in with what I could afford.
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Posted 1 year ago
Easy and simple to follow advice, plain English description of product
Helpful Report
Posted 1 year ago
Policy Expert is rated 4.7 based on 20,214 reviews