Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“competetive price easy to buy”

Helpful Report

Posted 4 months ago

“Can only review the setting up of the policy as only did it today. Easy process and good price compared to other insurers.”

Helpful Report

Posted 4 months ago

“Appreciated help given by friendly staff member on telephone Thank you”

Helpful Report

Posted 4 months ago

“Reasonable price for my home insurance and contents, however I found the website very frustrating it kept saying sorry there was a technical problem hence only 4 stars.”

Helpful Report

Posted 4 months ago

“We've just purchased a policy from Policy Expert, which was a really straightforward process and appears to be good value for money. (We can't comment on making a claim etc as we haven't had to do so yet)”

Helpful Report

Posted 4 months ago

“No complaints, easy to sign up.”

Helpful Report

Posted 4 months ago

“I was looking to renew my home insurance and found policy expert to be competitive when including add ons. Hope that the renewal is equally as good next year!”

Helpful Report

Posted 4 months ago

“Straightforward policy, no hassle and great cover”

Helpful Report

Posted 4 months ago

“Excellent customer service, helped me considerably, Saved £200 against my Tesco renewal like for like. Thank you”

Helpful Report

Posted 5 months ago

“Easily sorted but excess charge if you telephoned ? Would be better to speak to a real person not just on line”

Helpful Report

Posted 5 months ago

“Very easy to set up, I haven't had to try claiming so I cannot comment on that aspect”

Helpful Report

Posted 5 months ago

“The process was let down by a glitch on their system, but the staff worked hard to confirm that the policy had been set up and handled a power of attorney authority well”

Helpful Report

Posted 6 months ago

“Good price very easy to understand.”

Helpful Report

Posted 6 months ago

“Good comprehensive cover at good price.”

Helpful Report

Posted 6 months ago

“The best among all sites, I like it very much, thank you”

Helpful Report

Posted 6 months ago

“Easy to get a policy - not started yet”

Helpful Report

Posted 6 months ago

“Just taken out house insurance via Moneysuoermarket link. Excellent process and I was able to phone and speak with a person to ask a few questions! Friendly professional service so far.”

Helpful Report

Posted 6 months ago

“My Saga renewal was £389- a increase of £130 in 12 months. I have paid Policy Expert £260 . I hope there won't be a huge increase next year.”

Helpful Report

Posted 6 months ago

“Good price for level of cover provided”

Helpful Report

Posted 6 months ago

“Simple, quick and concise. Backed up by confirmation email.”

Helpful Report

Posted 6 months ago

Policy Expert is rated 4.7 based on 20,405 reviews