Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,214 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,214 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear & concise easy to reinsure”

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Posted 5 months ago

“Very happy with what we have signed up for, feel its value for money compared with our other renewal prices.like anything else we wlll wait and see if we claim.”

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Posted 5 months ago

“Easy to understand and good cover for outbuildings”

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Posted 5 months ago

“Good service and straight forward, good communication”

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Posted 5 months ago

“It was quick and easy to get a quote with Policy Expert and they beat their competitors on a price comparison website for home and contents insurance. When I was directed to the website, we also opted for the upgraded Silver package as it was clear to see the benefits for us.”

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Posted 5 months ago

“Excellent value for money policy”

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Posted 5 months ago

“Very good service”

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Posted 6 months ago

“Policy was comprehensive and process was straightforward, just the price it keeps going up last year was £45 cheaper but that seems to be the market.”

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Posted 6 months ago

“Used from a comparison site, didn't go through straight away. I can't say much as I've only just taken out a policy yesterday, so far ok & reasonable price”

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Posted 6 months ago

“Different insurance choices depending on need. Lots of information given and matched to searched criteria.”

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Posted 6 months ago

“Policy Expert were very competitive in terms of pricing, so much so that I upgraded to the gold cover for only £30 more after contacting them to confirm the garden office was covered in the quote.”

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Posted 6 months ago

“So far so good”

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Posted 7 months ago

“Easy to use the website, different levels of cover to suit your needs”

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Posted 7 months ago

“Good price and coverage for our buildings and contents insurance”

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Posted 7 months ago

“Very easy and understandable process to get my house insurance”

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Posted 7 months ago

“Easy to use and cheaper for similar cover.”

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Posted 7 months ago

“Good and smooth process, hopefully their claims department are as good. Make sure you pay online though as any payment over the phone attracts a £12 fee.”

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Posted 7 months ago

“Process was straightforward, and clear, although understandably long. Payment was a little difficult, but I guess that's a separate piece of software.”

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Posted 7 months ago

“Easy enough to use. Considering I've used Policy Expert before and had a login, I felt my it could have been an easier process if my data previously submitted was held so I didn't have to input everything all over again.”

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Posted 8 months ago

“Efficient service dissapointed that ther is a £12 charge for getting the insurance over the phone.”

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Posted 8 months ago

Policy Expert is rated 4.7 based on 20,214 reviews