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Policy Expert Reviews

4.7 Rating 20,214 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,214 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Easy to use, good price.
Helpful Report
Posted 1 year ago
Competitive price. Better coverage than previous insurance company. Easy to get quote online.
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Posted 1 year ago
Great cover options at reasonable price
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Posted 1 year ago
Purchased insurance. Process user friendly, terms easy to understand what’s covered and what’s not. Rated 4 (not 5), because should I need to make a claim, I don’t know what they’ll be like.
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Posted 1 year ago
Great price easily arranged
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Posted 1 year ago
Fairly easy to organise.
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Posted 1 year ago
Price and customer service were excellent can't give 5 stars as I haven't made a claim !
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Posted 1 year ago
Easy to access, comprehensive cover and competitive price.
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Posted 1 year ago
Easy purchase experience. The options and pricing were clear and transparent - which isn't always the case with some companies. I hope the service experience is as good.
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Posted 1 year ago
Very competitive
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Posted 1 year ago
Good easy to use site
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Posted 1 year ago
Very good price even though seemingly thorough cover. No issues.
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Posted 1 year ago
Efficient.
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Posted 1 year ago
Very good cover for the price easy to get insurance online, straightforward questions easy form to fill in.
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Posted 1 year ago
The policy has most of the cover I needed at a reasonable price.
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Posted 1 year ago
Good value. I was persuaded to go for silver because it gave me cover for goods on my shed.
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Posted 1 year ago
First time we have used this company. Very competitive rates. The insurance charge is in our pending box of our bank account 16 days before the insurance payment is due. Just hope they do not take the charge out before the date of renewal.
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Posted 1 year ago
The most competitive price for the cover I wanted & more. Easy to arrange. Fast & efficient process.
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Posted 1 year ago
Easy form to fill and quick decision
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Posted 1 year ago
Used live chat following no answer on phone for 10 mins. Live chat query answered very quickly
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Posted 1 year ago
Policy Expert is rated 4.7 based on 20,214 reviews