Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good efficient site easy to use”

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Posted 1 year ago

“It is the first time I have insured my house with you and I found comparing you with other insurance companies you were the cheapest keep up the good work.”

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Posted 1 year ago

“I had a question before choosing my policy and the customer service was very prompt and helpful. I hope that will be the case if I ever need to make a claim! The online form was relatively easy but no option for getting a hard copy of my new policy. Whilst okay for me there will be some customers who would appreciate paper communication.”

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Posted 1 year ago

“easy to apply online, great price cheaper than all others”

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Posted 1 year ago

“Easy to use, good price.”

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Posted 1 year ago

“Competitive price. Better coverage than previous insurance company. Easy to get quote online.”

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Posted 1 year ago

“Great cover options at reasonable price”

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Posted 1 year ago

“Purchased insurance. Process user friendly, terms easy to understand what’s covered and what’s not. Rated 4 (not 5), because should I need to make a claim, I don’t know what they’ll be like.”

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Posted 1 year ago

“Great price easily arranged”

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Posted 1 year ago

“Fairly easy to organise.”

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Posted 1 year ago

“Price and customer service were excellent can't give 5 stars as I haven't made a claim !”

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Posted 1 year ago

“Easy to access, comprehensive cover and competitive price.”

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Posted 1 year ago

“Easy purchase experience. The options and pricing were clear and transparent - which isn't always the case with some companies. I hope the service experience is as good.”

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Posted 1 year ago

“Very competitive”

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Posted 1 year ago

“Good easy to use site”

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Posted 1 year ago

“Very good price even though seemingly thorough cover. No issues.”

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Posted 1 year ago

“Efficient.”

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Posted 1 year ago

“Very good cover for the price easy to get insurance online, straightforward questions easy form to fill in.”

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Posted 1 year ago

“The policy has most of the cover I needed at a reasonable price.”

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Posted 1 year ago

“Good value. I was persuaded to go for silver because it gave me cover for goods on my shed.”

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Posted 1 year ago

Policy Expert is rated 4.7 based on 20,405 reviews