Policy Expert Reviews

4.7 Rating 19,579 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 19,579 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
Policy Expert 5 star review on 11th June 2022
Stephen J
Policy Expert 5 star review on 9th March 2022
Anonymous
15
Anonymous
Anonymous  // 01/01/2019
Renewal quote was originally excessive, but revised to an acceptable level after some time-consuming discussion. Very helpful attitude on the phone.
Helpful Report
Posted 1 year ago
Straightforward.
Helpful Report
Posted 1 year ago
Amazing prices
Helpful Report
Posted 1 year ago
Amazing prices
Helpful Report
Posted 1 year ago
Great cover at excellent price
Helpful Report
Posted 1 year ago
Easy to use and competitive rates.
Helpful Report
Posted 1 year ago
This is a new policy.Excellent value for money,easy to contact customer services if necessary
Helpful Report
Posted 1 year ago
We have just transferred our home insurance policy. It was easy to set up.
Helpful Report
Posted 1 year ago
A very fair price and easy to get
Helpful Report
Posted 1 year ago
A concise and easy to understand website with excellent information.
Helpful Report
Posted 1 year ago
Easy to set up! Not had to make any claims yet.
Helpful Report
Posted 1 year ago
Competitive pricing, good website and trouble free application process
Helpful Report
Posted 1 year ago
good policy depends on claim experince
Helpful Report
Posted 1 year ago
Very easy to set up no problems
Helpful Report
Posted 1 year ago
Saved me £90 on my renewal quote for buildings/ contents cover Haven’t had to claim so no idea how efficient their response would be
Helpful Report
Posted 1 year ago
Good customer service. Easy to use website and FAQ section
Helpful Report
Posted 1 year ago
Good, no complaints. Simple to purchase.
Helpful Report
Posted 1 year ago
I hate doing home insurance since being widowed. Looked online and price for level of cover was good. I was pleased to talk with a very helpful agent on the phone before I made my online confirmation of purchase. It eased my stress. Thank you.
Helpful Report
Posted 1 year ago
Easy and simple website to use with good price
Helpful Report
Posted 1 year ago
Price is competitive - but it always depends on claims experience
Helpful Report
Posted 1 year ago
Policy Expert is rated 4.7 based on 19,579 reviews