Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,214 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,214 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delt with my query in a professional manner.”

Helpful Report

Posted 2 years ago

“Very competitive price for the product offered and an easy process online to complete the details for the policy required.”

Helpful Report

Posted 2 years ago

“Very competitive price for the product offered and an easy process online to complete the details for the policy required.”

Helpful Report

Posted 2 years ago

“We got a great saving compared to renewing our home insurance with the existing provider; and it took 5 minutes to apply for the insurance. We'll worth it.”

Helpful Report

Posted 2 years ago

“Easy to buy. Good price. Hope I never need to use it.”

Helpful Report

Posted 2 years ago

“Dealt with swiftly and politely when I couldn’t sort out online.”

Helpful Report

Posted 2 years ago

“Conflicting advice given by the advisor but he was very keen to help and was persistent in looking into the issue when I replied questioning the advice.”

Helpful Report

Posted 2 years ago

“Very good went too but still good but showed it was bronze wish add on frist look but still good value”

Helpful Report

Posted 2 years ago

“Easy to use. Value for money.”

Helpful Report

Posted 2 years ago

“Easy to use. Value for money.”

Helpful Report

Posted 2 years ago

“This is a new policy.Excellent value for money,easy to contact customer services if necessary”

Helpful Report

Posted 2 years ago

“Can't really offer much opinion since I took the cover via money supermarket and the sign up process was quick and easy like all the other companies. I just wanted to get an entry into the £100 voucher draw”

Helpful Report

Posted 2 years ago

“Competitive price. However you can really only judge an insurance company if you need to make a claim!”

Helpful Report

Posted 2 years ago

“Competitive price. However you can really only judge an insurance company if you need to make a claim!”

Helpful Report

Posted 2 years ago

“It was easy to use, clear to understand and quick to set up my policy.”

Helpful Report

Posted 2 years ago

“Very easy to set up online and a reasonable price.”

Helpful Report

Posted 2 years ago

“Quick, easy and painless sorting this out. Very reasonable rate.”

Helpful Report

Posted 2 years ago

“Easy process becoming a new customer”

Helpful Report

Posted 2 years ago

“Application via Compare the Market was straightforward, but then it's all standard stuff on all sites. Tailoring some individual elements is not possible with any insurers, so you have to accept a compromise. Policy Expert's quote was competitive, particularly compared to the 32% increase that RIAS were trying to foist on me for renewal. But of course the proof of the pudding is what happens if one makes a claim, and there's practically no info on that.”

Helpful Report

Posted 2 years ago

“Very easy to see what is and isn’t compatible Ceres by your insurance and a very competitive price.”

Helpful Report

Posted 2 years ago

Policy Expert is rated 4.7 based on 20,214 reviews