Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time we have used this company. Very competitive rates. The insurance charge is in our pending box of our bank account 16 days before the insurance payment is due. Just hope they do not take the charge out before the date of renewal.”

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Posted 1 year ago

“The most competitive price for the cover I wanted & more. Easy to arrange. Fast & efficient process.”

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Posted 1 year ago

“Easy form to fill and quick decision”

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Posted 2 years ago

“Used live chat following no answer on phone for 10 mins. Live chat query answered very quickly”

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Posted 2 years ago

“We are in our 60s so need something easy to do and this was it getting our home insurance. The price was right and the cover was right for us . If the price is right next year we will be back..”

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Posted 2 years ago

“I found it very easy to set up my cover, the site was easy to navigate and communication was quick via email”

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Posted 2 years ago

“Cheapest comparable quote simple process”

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Posted 2 years ago

“Easy to arrange my house and contents insurance and at a good price compared to other companies. The only reason I did not give 5 stars is because I have yet to see how they deal with a claim - lets hope I don't find out!”

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Posted 2 years ago

“I have been using Policy Expert for several years now. Simple easy process. Non nonsense.”

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Posted 2 years ago

“I was looking for a reasonable quote and Policy Expert made one covering all that I needed for house buildings and home insurance. It was quick to apply and fill in the necessary details.”

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Posted 2 years ago

“Easily accessible information and access to website,very straightforward to use”

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Posted 2 years ago

“Changed to Policy Expert. My previous insurer could not compete price wise for comparative cover.”

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Posted 2 years ago

“Brilliant service quick and easy to complete”

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Posted 2 years ago

“Good price, reasonable excess. Overall, happy so far. (Not had to put a claim in! (Thankfully))”

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Posted 2 years ago

“It was an easy process”

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Posted 2 years ago

“Simple forms to complete, what you see is exactly what you get.”

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Posted 2 years ago

“Easy to read the documents, quote acceptable no issues.”

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Posted 2 years ago

“Seemed a reasonable price although some of the exclusions could maybe be beaten by other providers.”

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Posted 2 years ago

“Saved money changing to policy expert, was simple to do”

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Posted 2 years ago

“Got our new policy in one click easy.”

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Posted 2 years ago

Policy Expert is rated 4.7 based on 20,405 reviews