Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,216 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,216 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to see what is and isn’t compatible Ceres by your insurance and a very competitive price.”

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Posted 2 years ago

“The cover I have bought is more than adequate and the cost was the best I found on the web, even the emergency call out cover is included which is a £40 extra on other major companies”

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Posted 2 years ago

“It was relatively straight forward to get a quote. The online interface was simple enough to manage and the process was smooth. As with most insurance companies attempting to lower the excess unfortunately raises the premium quite dramatically. The set £250 accidental damage excess is a bit restrictive and possibly makes claiming for accidental damage for less expensive items probably not worth it. Since I was trying to save money this year I think I got the cover I can afford which hopefully covers me for all the key things I need.”

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Posted 2 years ago

“quick and simple”

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Posted 2 years ago

“quick and simple”

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Posted 2 years ago

“We spoke on the telephone and your employee was most helpful compared to other companies.”

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Posted 2 years ago

“Helpfu and quick”

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Posted 2 years ago

“Helpfu and quick”

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Posted 2 years ago

“It was all automatic, no personal contact so it was as good as whoever designed the software!”

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Posted 2 years ago

“Easy to deal with, have come up with the cheapest quotes for a few years in a row, and a good level of cover.”

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Posted 2 years ago

“Came in cheaper than last year and cheaper than all comparison sites, worth checking these guys out, and ladies of course lol.”

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Posted 2 years ago

“Easy to understand policy no hidden clauses! Covers my needs perfectly ,easy to apply and quick to sent out documents etc . Would recommend”

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Posted 2 years ago

“This is the second year we have used this company. Competitive prices. Friendly, helpful staff. Haven't had to make a claim though.”

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Posted 2 years ago

“Great price, straightforward quoting system and an overall great experience. Highly recommended.”

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Posted 2 years ago

“It was easy to try and get everything that you wanted. No hassles when looking at excess. Very friendly.”

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Posted 2 years ago

“Good and easy to use website ,which gave a better price than my existing agent who I had been with for years”

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Posted 2 years ago

“Home insurance is something we all buy but hope we'll never have to use so writing a review on an insurance policy is impossible without being in that awful situation, however, the procedure for application for this policy was one of the easiest I have ever encountered, the app is very simple and straightforward to use and the questions are equally easy, the prices quoted are very competitive and the whole process takes just a few minutes .”

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Posted 2 years ago

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Posted 2 years ago

“Excellent and speedy customer service from Policy Expert. Nothing to complain about, but 5 stars? Let's wait to see how things go. This is only the beginning, but if it's an indicator of things to come, then 6 stats will not be out of place.”

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Posted 2 years ago

“Good easy simple quote given, also one of the best prices out of many b”

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Posted 2 years ago

Policy Expert is rated 4.7 based on 20,216 reviews