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Policy Expert Reviews

4.7 Rating 20,217 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,217 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
I ultimately got a good deal from Policy Expert, but I did need to call to get that improved. My renewal quote was not competitive - an increase (as usual) of 30% - ultimately negotiated this down and customer support were very flexible in timings for me to talk with them and helpful when we did speak
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Posted 2 years ago
Just taken out a policy after speaking to Customer Services. Very helpful and knowledgeable. Cheaper than my current company with pretty much the same benefits and lower excess. 4 stars as it is at the time of a claim that a company's service really comes into play. Hopefully I will never have to experience this.
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Posted 2 years ago
It is easy to complete application form and low cost.
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Posted 2 years ago
quick and apart from a web server update easy to do
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Posted 2 years ago
Easy to sign up
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Posted 2 years ago
It is easy to complete application form and low cost.
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Posted 2 years ago
It is easy to complete application form and low cost.
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Posted 2 years ago
It is easy to complete application form and low cost.
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Posted 2 years ago
Renewal quote was originally excessive, but revised to an acceptable level after some time-consuming discussion. Very helpful attitude on the phone.
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Posted 2 years ago
Straightforward.
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Posted 2 years ago
Amazing prices
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Posted 2 years ago
Amazing prices
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Posted 2 years ago
Great cover at excellent price
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Posted 2 years ago
Easy to use and competitive rates.
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Posted 2 years ago
This is a new policy.Excellent value for money,easy to contact customer services if necessary
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Posted 2 years ago
We have just transferred our home insurance policy. It was easy to set up.
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Posted 2 years ago
A very fair price and easy to get
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Posted 2 years ago
A concise and easy to understand website with excellent information.
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Posted 2 years ago
Easy to set up! Not had to make any claims yet.
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Posted 2 years ago
Competitive pricing, good website and trouble free application process
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Posted 2 years ago
Policy Expert is rated 4.7 based on 20,217 reviews