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Policy Expert Reviews

4.7 Rating 20,218 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,218 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Competitive pricing, good website and trouble free application process
Helpful Report
Posted 2 years ago
good policy depends on claim experince
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Posted 2 years ago
Very easy to set up no problems
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Posted 2 years ago
Saved me £90 on my renewal quote for buildings/ contents cover Haven’t had to claim so no idea how efficient their response would be
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Posted 2 years ago
Good customer service. Easy to use website and FAQ section
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Posted 2 years ago
Good, no complaints. Simple to purchase.
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Posted 2 years ago
I hate doing home insurance since being widowed. Looked online and price for level of cover was good. I was pleased to talk with a very helpful agent on the phone before I made my online confirmation of purchase. It eased my stress. Thank you.
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Posted 2 years ago
Easy and simple website to use with good price
Helpful Report
Posted 2 years ago
Price is competitive - but it always depends on claims experience
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Posted 2 years ago
The home insurance policy is fairly comprehensive at a reasonable price.
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Posted 2 years ago
The home insurance policy is fairly comprehensive at a reasonable price.
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Posted 2 years ago
Quite happy the way it was dealt with
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Posted 2 years ago
Great value ! Couple of issues with the online site but got there in the end. Hopefully won’t have to contact them
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Posted 2 years ago
Easy and quick application process
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Posted 2 years ago
Easy and quick application process
Helpful Report
Posted 2 years ago
Simple process to get insured at a reasonable price. Cannot give 5 stars because I have no experience of, for example, claims procedures....
Helpful Report
Posted 2 years ago
Very easy to choose product and competitive pricing
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Posted 2 years ago
quick and easy and comprehensvie good competitive prices lots of choices from different providers
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Posted 2 years ago
I had no problem setting up policy it all seemed quite straight forward.
Helpful Report
Posted 2 years ago
Easy to arrange and lowest price. Only reason its not 5 star is because there is a fee to change payment date
Helpful Report
Posted 2 years ago
Policy Expert is rated 4.7 based on 20,218 reviews