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Policy Expert Reviews

4.7 Rating 20,218 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,218 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Seems to cover everything I need and great price.
Helpful Report
Posted 2 years ago
Great price
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Posted 2 years ago
Very good service!
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Posted 2 years ago
My renewal premium had gone up by over 25% so I shopped around. Policy Expert seemed great value. I added a bike inc cover away from the home and chose zero voluntary excess and premium was significantly lower. I included home emergency cover at the lower of 2 levels as the top level was a chunky extra that would have gone well above renewal premium. This looks like how they might be able to offer the lower cost. I’ve never used this cover so hopefully I haven’t skimped on it. Website isn’t the slickest but is adequate to navigate around.
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Posted 2 years ago
reasonable price good reviews easy to talk to on phone
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Posted 2 years ago
Very efficient and clear when dealing with issues over the phone and very poilte and understanding.
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Posted 2 years ago
I think Policy Expert offer a good product for a great price hence now my second year with them. I shopped around and came back again.
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Posted 2 years ago
Home insurance was easy to buy through money supermarket & they were the cheapest
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Posted 2 years ago
Fast efficient service
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Posted 2 years ago
Fast efficient service
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Posted 2 years ago
Fast efficient service
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Posted 2 years ago
Fast efficient service
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Posted 2 years ago
Fast efficient service
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Posted 2 years ago
Been a customer previously and come back this time as it was the best value package.
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Posted 2 years ago
Been a customer previously and come back this time as it was the best value package.
Helpful Report
Posted 2 years ago
I would have given a 5 but I had ticked that my policy not be automatically renewed, your system decided to ignore my request, however speaking to your representative she was very helpful and informative.
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Posted 2 years ago
Been a customer previously and come back this time as it was the best value package.
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Posted 2 years ago
Clear what was being quoted and the options that could be added on. No problems whatsoever
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Posted 2 years ago
Excellent prices good choice of policy easy to use their site
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Posted 2 years ago
Researched on line and this ticked all my boxes. Hope that if or when a claim is made this will be as easy.
Helpful Report
Posted 2 years ago
Policy Expert is rated 4.7 based on 20,218 reviews