Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had no problem setting up policy it all seemed quite straight forward.”

Helpful Report

Posted 3 years ago

“Easy to arrange and lowest price. Only reason its not 5 star is because there is a fee to change payment date”

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Posted 3 years ago

“Seems to cover everything I need and great price.”

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Posted 3 years ago

“Great price”

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Posted 3 years ago

“Very good service!”

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Posted 3 years ago

“My renewal premium had gone up by over 25% so I shopped around. Policy Expert seemed great value. I added a bike inc cover away from the home and chose zero voluntary excess and premium was significantly lower. I included home emergency cover at the lower of 2 levels as the top level was a chunky extra that would have gone well above renewal premium. This looks like how they might be able to offer the lower cost. I’ve never used this cover so hopefully I haven’t skimped on it. Website isn’t the slickest but is adequate to navigate around.”

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Posted 3 years ago

“reasonable price good reviews easy to talk to on phone”

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Posted 3 years ago

“Very efficient and clear when dealing with issues over the phone and very poilte and understanding.”

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Posted 3 years ago

“I think Policy Expert offer a good product for a great price hence now my second year with them. I shopped around and came back again.”

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Posted 3 years ago

“Home insurance was easy to buy through money supermarket & they were the cheapest”

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Posted 3 years ago

“Fast efficient service”

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Posted 3 years ago

“Fast efficient service”

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Posted 3 years ago

“Fast efficient service”

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Posted 3 years ago

“Fast efficient service”

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Posted 3 years ago

“Fast efficient service”

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Posted 3 years ago

“Been a customer previously and come back this time as it was the best value package.”

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Posted 3 years ago

“Been a customer previously and come back this time as it was the best value package.”

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Posted 3 years ago

“I would have given a 5 but I had ticked that my policy not be automatically renewed, your system decided to ignore my request, however speaking to your representative she was very helpful and informative.”

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Posted 3 years ago

“Been a customer previously and come back this time as it was the best value package.”

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Posted 3 years ago

“Clear what was being quoted and the options that could be added on. No problems whatsoever”

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Posted 3 years ago

Policy Expert is rated 4.7 based on 20,405 reviews