Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,218 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The policy seems to be just what I need. No frills but covers all the important aspects that I would expect to be covered under a house insurance policy. The price is excellent and I would definitely purchase this policy again.”

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Posted 3 years ago

“Quick and good price”

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Posted 3 years ago

“I found website a little confusing but made sense when I spoke with sales staff on the telephone.”

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Posted 3 years ago

“Really pleased with renewal price dispute a claim!”

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Posted 3 years ago

“Easy to use website. Optional extras included. Good value for money”

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Posted 3 years ago

“Website was easy to use making purchasing home insurance quick and painless. I did however get confused about key cover at first.”

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Posted 3 years ago

“I hate doing home insurance since being widowed. Looked online and price for level of cover was good. I was pleased to talk with a very helpful agent on the phone before I made my online confirmation of purchase. It eased my stress. Thank you.”

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Posted 3 years ago

“Very good service renew my policy again,”

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Posted 3 years ago

“competitive rate and comprehensive cover included”

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Posted 3 years ago

“Not being very good with technology I had to go through the questions a few times ( it seems I kept missing answering questions) but I got there in the end. I prefer to apply on line even though I am not that good at it, I don't feel pressured into taking out the policy.”

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Posted 3 years ago

“Policy Expert have been pretty great for our house insurance for a little over a year now. Getting someone on the phone is fairly easy and their rates have the best two years in a row. We've not made a claim so I can't comment on that, but we did use their home emergency cover when our boiler packed in on Christmas Eve and they had an engineer on site that night. Unfortunately we were still left without heat for a week and it took a couple of months to claim back what we were covered for - hence 4 stars instead of 5.”

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Posted 3 years ago

“My Home Insurance came up for renewal so did some new quotes. Policy Expert came up a cheaper with the same cover”

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Posted 3 years ago

“really helpful service, quick and efficient”

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Posted 3 years ago

“Easy to use website and best price on comparison websites for all the features included in their Gold home and contents insurance! We are first time buyers and the simplicity and clarity of the documents made the process less daunting.”

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Posted 3 years ago

“Simple to set up and cheaper than several others.”

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Posted 3 years ago

“Good value for money”

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Posted 3 years ago

“Found policy expert through ctm. Easily the cheapest, but with lots of added extras. Good reviews too.”

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Posted 3 years ago

“Pretty easy site to navigate. Set out sinply. Great prices!”

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Posted 3 years ago

“Good options were included in my quote. It was easy to enter all the required information. I got a very competitive price and it was very easy to buy.”

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Posted 3 years ago

“Very helpful getting us the right policy for our requirements”

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Posted 3 years ago

Policy Expert is rated 4.7 based on 20,218 reviews