Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,378 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,378 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to do online. Thank you”

Helpful Report

Posted 3 years ago

“Comprehensive cover. Just cancelled Coop insurance after 28 Years. Superior cover options with Policy Expert for half the price. Dare say the proof of the pudding will be if ever I have to claim from them.”

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Posted 3 years ago

“Easy to use website, very competitive price and all done paperlessly, would highly recommend.”

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Posted 3 years ago

“Seemed to be best policy with flexible options on excesses”

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Posted 3 years ago

“Only got the policy yesterday so hard to give a rating based on there service. Setting up the service was really good. Price and available cover seems really good also.”

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Posted 3 years ago

“Fab on price but didn't expect to get a separate credit agreement because I want to pay it monthly”

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Posted 3 years ago

“I found the people I spoke to very helpful and polite. Renewing my policy was easy and the cost had not risen dramatically as it would have with some companies. Therefore I did not have the stress of finding competitive rates elsewhere.”

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Posted 3 years ago

“Excellently priced with good value for money. Clearly explained.”

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Posted 3 years ago

“Competitive price for home insurance.”

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Posted 3 years ago

“Good value for money policy, with some extras too.”

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Posted 3 years ago

“I am unable to give a review as I have never made a claim.Only time will tell”

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Posted 3 years ago

“Great value for money. Set up quick and efficient.”

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Posted 3 years ago

“Price are good”

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Posted 3 years ago

“I haven’t been with policy expert long but their cover is definitely the best value for money. It has all the perks without the cost. It was quick and easy to sign up too!”

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Posted 3 years ago

“I haven’t been with policy expert long but their cover is definitely the best value for money. It has all the perks without the cost. It was quick and easy to sign up too!”

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Posted 3 years ago

“I haven’t been with policy expert long but their cover is definitely the best value for money. It has all the perks without the cost. It was quick and easy to sign up too!”

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Posted 3 years ago

“Excellently priced with good value for money. Clearly explained.”

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Posted 3 years ago

“The process of securing insurance was excellent and seemless.”

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Posted 3 years ago

“Policy expert offered the most cover for the most reasonable premium. I have never made a claim on this or any house insurance so cannot comment on service at that level, which would be the real test review. I did read other reviews before purchasing a policy with PE, none were claimants, only policy purchasers. I did look Policy Expert up to see if they rated well among other insurers on line. It appeared that they do, so felt reassured enough to purchase a policy with them.”

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Posted 3 years ago

“Really easy to input info and get quote. Included great extras that’s others didn’t such as legal protection. Only comment is could be improved with own app to access documents rather than having to log in on net.”

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Posted 3 years ago

Policy Expert is rated 4.7 based on 20,378 reviews