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Policy Expert Reviews

4.7 Rating 20,219 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,219 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Very competitively priced policy. Easy to use website.
Helpful Report
Posted 3 years ago
Good, value for money home insurance policy quote. Appears to give me the cover that I want for a reasonable price.
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Posted 3 years ago
Good customer service till now, while taking the policy. Reasonable prices.
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Posted 3 years ago
Competitive prices and including home emergency cover.
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Posted 3 years ago
Easy online application with competitive price.
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Posted 3 years ago
When taking out a home insurance and specifying my preferences, I was worried I'd get a bill too much to handle only to discover policy expert was happy to provide the cover I needed at one of the most competitive prices put there. The process was smooth and setup took few minutes. They also have a user friendly dashboard and so far I enjoy using them.
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Posted 3 years ago
Easy to access. Affordable. All that I required
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Posted 3 years ago
Great value for money for home insurance. Quote was easy to understand and documents are available online to view at any time. Once purchased all paperwork was available in less than 5 minutes. Great service so far.
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Posted 3 years ago
Easy to set up
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Posted 3 years ago
Easy to set up
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Posted 3 years ago
Matched lowest price i could find and very helpful.
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Posted 3 years ago
Easy to sign up, have never had to claim so can’t speak for that process.
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Posted 3 years ago
Easy to sign up, have never had to claim so can’t speak for that process.
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Posted 3 years ago
Policy taken out online
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Posted 3 years ago
Good package offered at a fair price
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Posted 3 years ago
easy to get a quote but haven't experienced any encounter with their customer service yet.will see if i need any and update my review.
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Posted 3 years ago
Easy to follow online and easy to speak to customer service to get any problems sorted. Thankyou Rory for your help.
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Posted 3 years ago
I rang up to make sure my details and the online quote was correct. We went through it all step by step didn't feel rushed very polite and helpful.
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Posted 3 years ago
The only issue on line was some of the main bullet points , didn't match up and you could be mistaken in upgrading, until reading the small print.
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Posted 3 years ago
Competitive against the market.
Helpful Report
Posted 3 years ago
Policy Expert is rated 4.7 based on 20,219 reviews