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Policy Expert Reviews

4.7 Rating 20,219 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,219 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Good price for me.
Helpful Report
Posted 3 years ago
Easy to understand the wording and not full of complicated confusing disclaimers
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Posted 3 years ago
Very helpful and always willing to find the best solution
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Posted 3 years ago
Great policy. Wording was a little confusing and had to re-read before it sunk in what I had on my policy other than that a great policy easy to set up without any hassle
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Posted 3 years ago
Excellent value for money. Has everything you’d expect of a much higher insurance premium and more.
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Posted 3 years ago
good service
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Posted 3 years ago
Good range of cover and competitive price. As it was Friday I tried to phone, but office had closed at lunchtime as it was New Years Eve, I then emailed and a reply is awaited.
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Posted 3 years ago
Policy is just starting but it came well recommended
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Posted 3 years ago
Great value policy cover - ease of application - swift send of policy docs.
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Posted 3 years ago
Simple and easy.
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Posted 3 years ago
Cheapest and best value home insurer on the internet. I hope their customer service and payout will be as good if I need to use them in the future. I hope I do not need to find out. 8-))
Helpful Report
Posted 3 years ago
Seems like good value for money but hopefully not going to find out how efficient this insurance is paying out when it matters. Offers more for money than any other
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Posted 3 years ago
Well priced easy to sign up.
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Posted 3 years ago
Well priced easy to sign up.
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Posted 3 years ago
Easy to use website
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Posted 3 years ago
Smooth service.
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Posted 3 years ago
Happy with how easy it was to arrange the insurance. And how quick all the documents came through
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Posted 3 years ago
I am happy to receive a competitive home insurance offer
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Posted 3 years ago
Great price anyway with free legal cover. Sign-up was hassle free.
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Posted 3 years ago
Quick and easy to get Home and Contents cover
Helpful Report
Posted 3 years ago
Policy Expert is rated 4.7 based on 20,219 reviews